Account Manager, North America, Off-Highway

Allison Transmission•Lafayette, IN

5d•Hybrid

About The Position

Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works. Learn more about this role and how you can begin driving your career forward! Primary Purpose of Role Based in North America and reporting directly to Head of OEM Mobile Sales North America Off-Highway, this position will be responsible for leading the Account Management & Business Development for assigned accounts within the North America region in the pursuit of continued growth, profitability, and meeting its commitments to customers, the company and to the employees. The Off-Highway Account Manager serves as the voice of the customer, responsible for supporting and growing profitable customer relationships, communicating Allison’s value proposition, and coordinating internal resources to meet customer needs. This role works closely with cross-functional teams to ensure customer satisfaction, support business growth, and execute account strategies. Operating within a matrixed global organization, this leader partners closely with Segment teams, Platform teams, Product Management, Engineering, and Operations to expand profitable market share, drive system and platform adoption, and strengthen long‑term OEM partnerships across core Off‑Highway segments.

Requirements

Bachelor’s degree in engineering, Business, or related field required
5 - 7+ years of progressive sales and business development experience
3+ years leading strategic OEM accounts
Strong business acumen across manufacturing, finance, marketing, sourcing, and engineering
Understanding of OEM business models, product development cycles, and sourcing processes
Strong interpersonal and communication skills
Ability to manage multiple priorities and customer relationships
Ability to work cross-functionally in a matrix organization
Problem-solving and customer-focused mindset
Strong fact finding, analytical, and decision-making capabilities
Ability to operate effectively across time zones and non-traditional business hours
Excellent capabilities in presentation development and Microsoft excel skills

Nice To Haves

Preference in Off-Highway Market
Preferred Background selling drivetrain, powertrain, motion control, or integrated systems
Experience working in highly matrixed, global organizations

Responsibilities

Support execution of customer and product growth plans within assigned accounts
Build and maintain strong relationships with current and prospective customers
Manage day-to-day account activities, including coordination between customer and internal teams (engineering, operations, finance, etc.)
Support analysis of product value and competitive positioning; assist in maintaining profitability
Provide regular forecasts and updates for new and existing business opportunities
Coordinate with internal teams to support product launches, ongoing programs, and issue resolution
Support achievement of sales and market objectives for assigned accounts
Monitor customer performance and activity metrics
Assist with accounts receivable follow-up and resolution
Participate in customer meetings and presentations across purchasing, engineering, and operations
Support pricing discussions and negotiations
Maintain awareness of market trends, customer needs, and competitor activity
Prepare reports including forecasts, pipeline updates, and customer visit summaries
Support new product introductions and customer adoption