Account Manager - Municipal Utility Outside Sales

Etna Shared Services•Milwaukee, WI

About The Position

Do you have Municipal Waterworks or Construction industry knowledge? Are you a results-driven sales professional with a passion for delivering exceptional customer service? Are you looking for a career that will make your goals come true? Etna is seeking a highly motivated, talented, and energetic Account Manager to join our winning Municipal team. In this role, you will generate leads and attract new clients. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, with a strong desire to close deals. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

Requirements

Proven ability to meet or exceed sales goals while maintaining strong profit margins
Strong sales, communication, interpersonal, and negotiation skills
Ability to build and maintain a professional image with customers and partners
Self-motivated with the ability to work independently and manage time effectively
Willingness and ability to travel frequently
Working knowledge of company products (or ability to quickly learn)
Proficiency in Microsoft Office and CRM/ERP systems (Eclipse experience a plus)
Basic math skills, including the ability to calculate margins, discounts, percentages, and measurements
Comfortable using standard office equipment and technology
Six months to one year of related experience or training; or
Equivalent combination of experience and education.

Responsibilities

Deliver an outstanding customer experience by building strong, lasting relationships
Manage and grow a portfolio of assigned and unassigned accounts
Follow up on Municipal Utility customer inquiries and generate new sales opportunities
Prepare and present pricing quotes that meet customer expectations for quality and value
Bid jobs and projects based on Municipal Utility customer needs and specifications
Prospect and develop new business through cold calling, outreach, and networking
Negotiate pricing for high-volume accounts
Make occasional deliveries to support Municipal Utility customer needs
Partner with the credit team to assist with collections when needed
Represent the company at customer events and entertainment opportunities
Demonstrate strong communication skills, a proactive mindset, and the ability to manage multiple priorities
Be self-motivated, dependable, and comfortable working both independently and as part of a team