Account Manager - Mid-Market (Growth)

Ampro ADLINK Technology, Inc.•San Jose, CA

93d•$80,000 - $120,000•Onsite

About The Position

On the Strategic Growth Team, an Account Growth Manager is an Inside Sales Specialist that is dedicated to proactively expanding accounts, driving incremental revenue, optimizing internal processes, and holding teams accountable for tracking growth opportunities. They focus on identifying opportunities to upsell or cross-sell products and services to enhance client satisfaction and loyalty while driving business growth.

Requirements

Bachelor’s degree is required, preferably in Computer or Business majors.
3+ years of experience working with Industrial computers/products.
Excellent written, verbal, and presentation skills.
Proficiency communicating with customer: provide good and clear communication via phone and email, product presentation skills to a small group.
Customer Relationship Management: Foster positive, maintain relationships with customer by providing exceptional quick response, pre-sales and post-sales support and ensuring their satisfaction.
Prospecting and Lead Qualification: Identify and qualify potential leads through research and engagement to ensure they are good fit for our products.
Negotiation: Collaborate with potential customers to negotiate pricing to reach out mutually beneficial agreement.
Closing Deals: Utilize effective sales techniques and strategies to successfully close deals and meet or exceed sales quotas.
Strategic Thinking - systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges.
Communication - tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills.
Interpersonal Influence - uses rational and emotion drives that would appeal to customers to drive negotiation conversations in his or her favor.
Networking - identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success.
Workflow Management - Highly organized with a rapid, yet methodical approach. Sets clear time-bound objectives that align with business growth.
Negotiation - Experience in deal negotiations with a successful track record.
Ownership - Goes out of his or her way to complete a job with a relentless drive to achieve results; is independent and self-directed

Nice To Haves

Previous Inside Sales Specialist experience with industrial market solution is preferred.
Familiar with inside sales process from pre-sales to post-sales.
Previous experience with SalesForce.com is preferred.

Responsibilities

Develop new customers to increase overall market coverage, penetration, and share the key of end-user accounts.
Analyze client accounts to identify areas where additional products or services can be introduced to meet client needs.
Ability to hunt new accounts/contacts using any tool.
Interact with customers by introducing product line recommendations and ADLINK upcoming technology solutions.
Regularly conduct daily conference calls and emails with customers to deliver product information and discover new opportunities.
Pursue sales leads, conduct customer MS Teams meeting, respond to more complex customer inquiries, negotiate pricing and delivery times within stated targets.
Conduct new product introduction meetings with customer.
Build relationships by maintaining regular communication with customers to ensure needs are met and address account problems, concerns, and/or suggestions.
Support and manage the relationships with all assigned customers, ensuring high customer satisfaction.
Maintains current records within SalesForce.com in accordance with company policies and expectations.
Manage and maintain a portfolio of accounts to achieve long-term success.
Track weekly and monthly sales region forecasts and maintain your sales pipeline.
Utilizes sales tools including ZoomInfo, LinkedIn/LinkedIn Sales Navigator, etc. in daily sales & retention workflow.
Meet established goals for product sales and drive initiatives outlined in the Sales Process and team goals.
Ability to work independently and as part of a team.