Commercial Account Manager, Mid-Market

Monday.com•New York, NY

About The Position

Join us as a Revenue Enablement Manager in Sydney, where you'll play a key role in supporting the APJ region during a 12-month maternity leave period. You'll be at the heart of empowering our sales teams by running onboarding, delivering impactful enablement programs, and ensuring our reps have the skills, tools, and resources to succeed. We're looking for someone confident in program execution, strong in facilitation, and skilled in designing and managing content. You'll collaborate closely with regional leaders to ensure initiatives land effectively, while also leveraging AI-powered tools to streamline enablement activities — from creating training materials and localising content, to analysing feedback and supporting program delivery at scale. About the Role Join us as a Revenue Enablement Manager in Sydney, where you'll play a key role in supporting the APJ region during a 12-month maternity leave period. You'll be at the heart of empowering our sales teams by running onboarding, delivering impactful enablement programs, and ensuring our reps have the skills, tools, and resources to succeed. We're looking for someone confident in program execution, strong in facilitation, and skilled in designing and managing content. You'll collaborate closely with regional leaders to ensure initiatives land effectively, while also leveraging AI-powered tools to streamline enablement activities — from creating training materials and localising content, to analysing feedback and supporting program delivery at scale.

Requirements

2-4+ years of experience in revenue enablement, sales support, training, sales or a related GTM role (B2B SaaS preferred).
Confident facilitator with experience designing and delivering training or onboarding sessions.
Comfort using AI tools to streamline content creation, research, productivity, or reporting (e.g., ChatGPT, Gong insights, or similar).
Strong organisation, prioritisation, and project execution skills.
Excellent communication and stakeholder management abilities.

Responsibilities

Coordinate and deliver onboarding sessions for new APJ sales hires.
Ensure we remain globally consistent with our content, and regionalise where necessary.
Use AI-powered tools to support new hire ramping, such as skill gap identification, coaching feedback, guides, or reinforcement materials
Support managers and new hires throughout a reps ramp period by guiding them to the right tools, sessions, and materials.
Deliver global enablement programs to support core selling skills and product knowledge.
Leverage AI tools to enhance training delivery, personalise learning paths, and streamline content creation.
Assist in identifying training needs by gathering feedback from representatives and managers and proactively
Update enablement materials, trackers, playbooks, and resources as needed.
Establish a consistent cadence with Sales Managers to understand immediate team needs and enablement support
Help operationalise leadership feedback into enablement actions - either by helping managers coach the gap or by designing training as needed.
Provide updates on onboarding progress, program adoption, and enablement activities.
Understand any needed nuances across Australia, Asia and Japan. Localise global enablement content with regional-specific examples and customer context.
Help roll out global initiatives by coordinating logistics, communication, and materials.
Program management where needed to track metrics for success and completion.
Track training attendance, onboarding milestones, and program adoption.
Help prepare reports for sales leadership on gaps, progress and outcomes.
Maintain documentation, content repositories, and enablement systems.