Growth Account Executive - Mid-Market

AppFolio • Dallas, TX

7d • $135,000 • Hybrid

About The Position

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. The Growth Account Executive - Mid-Market is a full-cycle sales professional responsible for selling a portfolio of products into AppFolio’s existing MM customer base. You will own and strategically manage an assigned book of business composed of our larger, more complex customers. You are a subject matter expert for the products you sell, and are supported internally by focused teams committed to winning and onboarding deals that are healthy and ethical. You are responsible for developing territory plans, forging relationships with executive stakeholders, and structuring multi-year, multi-product agreements. Success in this role requires the ability to act as a strategic consultant, driving adoption through a complex, multi-threaded sales cycle with C-Level decision makers and multiple stakeholders, as well as proficiency at negotiating renewals and retention to drive financial lift to the business. This is a highly strategic role that requires full ownership of the territory strategy and pipeline health. You will be responsible for generating a complex sales pipeline through strategic prospecting, executive engagement, and partnership with internal teams (like Customer Success). Mid-Market Growth Account Executives are required to work from the office 3 days/week, and will travel in the field a minimum of 6-7 times/year, every 45-60 days.

Requirements

• Experience: 3-4+ years of B2B full-cycle sales, preferably in SaaS.
• Complex Sales: Proven track record of quota achievement and experience managing longer, complex sales cycles with contract negotiations.
• Executive Presence: Excellent presentation and communication skills with a proven ability to engage C-Level executives.
• Insurance License: Obtaining a Property & Casualty Insurance license is a requirement . Existing license holders are desirable; non-license holders will be enrolled in training to take the exam within 30 days of hire.
• Tools: Strong experience with Salesforce, Gong, Google Docs, PowerPoint, Excel, and Zoom.
• Education: Bachelor’s degree preferred.
• Must have Business Owner Mindset: Views their pipeline and territory as a personal business, recognizing they have all the resources needed to be successful and taking full accountability for performance.
• Growth Mindset: Embraces change and uncertainty; views challenges (such as a difficult territory) as an exciting opportunity to learn and unlock growth rather than an excuse.
• Grit & Resilience: Demonstrates emotional balance, avoiding the "highs and lows" of sales; does not become paralyzed by inaction but instead settles in to control the controllable factors.
• Urgency & Precision: Acts with urgency and high attention to detail to reduce customer friction, ensuring contracts and deal logistics are executed correctly the first time.
• Constructive Communicator: Leads with facts rather than emotion and knows how to broach concerns with Leadership in a way that is constructive for the business and customer.
• Say/Do Attitude: You consistently do what you say you are going to do with high reliability and accountability, ensuring that your actions always match your commitments.
• Collaborative Multiplier: Actively engages in team channels and meetings, taking initiative to fill voids (e.g., creating team resources) and multiplies the strengths of others rather than just solving for themselves.
• Challenger Mentality: Embraces Challenger Sales Methodology. Does not sell on features but uses a discovery-focused approach to uncover pain, tying it back to value and business performance.
• Customer Obsessed: Rooted in the belief that "we win when our customers win," striving to exceed expectations and build trust by listening, learning, and taking action.
• Culture Carrier: Lives "The AppFolian Way" our guiding values and commitment to how we show up every day for our teams, our customers, and each other.

Responsibilities

• Strategic Sales Excellence: You do not sell on features. You utilize a Challenger-focused sales motion and effective discovery to uncover pain and performance gaps regarding the customer's business then tie that back to value to build a business case that recoups the cost of ownership.
• Pipeline Ownership: You strategically manage and accurately forecast a complex sales pipeline. You possess excellent pipeline hygiene and know when a deal has lost momentum.
• Deal Velocity & Precision: You act with urgency and are detail-oriented to reduce customer friction. This includes executing contracts correctly the first time and "quarterbacking" customer issues with Support or Billing to resolve them quickly without impacting the deal cycle.
• Multi-Threaded Engagement: You drive direct decision-maker and mobilizer involvement, building consensus across multiple stakeholder groups and ensuring you are multi-threaded with the team members most impacted by the solution.
• Territory Mastery: You design and execute strategic territory plans to identify high-potential accounts while managing and maintaining a renewal base.
• Resourceful Problem-Solver: You know how to source your own data and answers, building a respected internal network to "quarterback" issues (e.g., Support or Billing) without impacting deal velocity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level