About The Position

This role owns the client relationship for a healthcare company's medical billing accounts, serving as the main point of contact from onboarding through day-to-day account management. The Account Manager is responsible for keeping clients informed, resolving billing issues, and building the kind of trust that keeps accounts long-term. It's a people-first role that also demands real command of billing processes and dispute resolution.

Requirements

  • Experience in medical billing required
  • People-oriented with strong client-facing communication skills

Nice To Haves

  • Familiarity with IDR (Independent Dispute Resolution) a plus

Responsibilities

  • Serve as the primary point of contact for assigned medical billing clients
  • Build and maintain long-term client relationships through consistent, responsive communication
  • Manage client billing accounts and address issues as they arise
  • Handle disputes related to claims, applying IDR (Independent Dispute Resolution) knowledge where relevant
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