Resident Manager - Brooklyn, NY

Rose Associates Inc.•New York, NY

2d•$122,000 - $125,000•Onsite

About The Position

Rose Associates is seeking a vibrant and experienced Resident Manager to oversee daily operations in their residential rental community. This role involves managing the building services team, ensuring staff performance, and maintaining resident satisfaction and financial success. The ideal candidate will demonstrate exceptional leadership, adept problem-solving, and efficient multitasking. Key skills include clear communication, a solid grasp of building mechanical infrastructure, and strong organizational abilities. The position also entails overseeing expenses, managing contractor performance, ensuring building compliance, monitoring systems, and implementing preventative maintenance for optimal building performance and resident contentment.

Requirements

A minimum of 4 years in maintenance and staff management
Strong self-management skills
Professional demeanor
Experience opening a new construction, lease-up building is required
Proficiency in various mechanical systems for cost-effective solutions
Possess the required licenses and certificates (Certificate of fitness S12, Certificate of fitness S-13 Certificate of fitness S-95, Certificate of fitness P-99, EPA 608 Universal)
Strong communication skills with staff, property management teams, and senior management
Work authorization (required)

Nice To Haves

Optimize building efficiency with sustainable energy practices, grid interactive maintenance, and modern security technologies

Responsibilities

Manage daily property operations
Prioritize tenant concerns, and ensure timely maintenance
Coordinate preventive maintenance, oversee compliance with audits and local laws, and manage repairs by obtaining vendor quotes and scheduling tasks
Implement corporate maintenance procedures, coordinate with contractors, negotiate and manage service contracts, and ensure compliance with quality, safety, and legal standards
Assist in budget development and management for building maintenance, regularly review variances, control expenditures, identify cost savings, and prepare reports for management
Respond to building emergencies, supervise construction projects, enforce safety protocols, conduct inspections and training, and maintain accurate records, including investigating and reporting accidents/incidents
Oversee and assess staffing requirements within the building, ensuring optimal workforce management
Be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors
Ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds
Be comfortable with exposure to varying environmental climates and circumstances
Navigate computers and property management software, to include Microsoft Office and Yardi
Respond to emergencies and be on call 24 hours