Account Manager, Luxury & Suite Sales

Miami Dolphins and Hard Rock Stadium • Miami Gardens, FL

8d • Onsite

About The Position

The Account Manager, Luxury & Suite Sales position will be part of a best-in-class sales team with a primary focus on generating Miami Dolphins luxury seating & suite revenue through prospecting and meeting with companies and high net worth individuals. The position has the ability to sell full menu (Suites, Luxury Seating, Memberships, Group Sales, Individual Game Suite Rentals) across all verticals of the enterprise, including the Miami Open and the Formula 1 Crypto.com Miami Grand Prix. Hard Rock Stadium offers premier luxury seating, club and suite experiences which set the standard for live events. These feature some of the closest experiences to the field and the highest-end luxury amenities.

Hard Rock Stadium is a global entertainment destination, attracting guests from all over the world, and home of the Miami Dolphins, University of Miami football team, Orange Bowl, 2026 World Cup, Miami Open, College Football Playoffs, international soccer and a host of world-class events including the Formula 1 Crypto.com Miami Grand Prix. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences.

Requirements

• Bachelor’s or Associate’s degree from an accredited college or university.
• Minimum of 3 years of prior sports ticket sales with a proven track-record of selling multi-year agreements and exceeding revenue goals.
• Proven ability to effectively influence, communicate with, and present to C-Level executives and high-net-worth individuals.
• Professional verbal and written communication skills and strong attention to detail are required.
• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint.
• Candidate must have a strong work ethic, operate with high integrity, and have a desire to build a career in professional sports.
• The candidate must be willing to work non-traditional hours, weekends, and game days.
• Strong verbal and written communication skills required in English.

Nice To Haves

• Previous working experience with Ticketmaster’s Archtics platform and Microsoft CRM is a plus.
• Possess a positive, team-first attitude, as well as the competitive desire to be the best.
• Spanish language proficiency is preferred.

Responsibilities

• Prospecting new clients, setting appointments, executing sales presentations in both face-to-face & virtual formats, and ultimately, closing multi-year suite and luxury seating agreements.
• Set and conduct out-of-offer sales appointments throughout South Florida in addition to hosting appointments and presentations at Hard Rock Stadium.
• Entertain and nurture relationships with clients and prospects through creative means including, but not limited to: networking events, one-on-one dinners / lunches, hosting prospects at events, seat visits and outside meetings.
• Selling a high volume of Miami Dolphins season ticket memberships via B2C campaigns and B2B prospecting.
• Accountable for metrics designed toward achieving annual revenue goals. These metrics include, but are not limited to: appointments set, opportunities advanced and overall activity.
• Other duties, as assigned.

Benefits

• Medical, dental, and vision insurance
• Life insurance (including voluntary coverage for spouses and children)
• Long term disability insurance
• Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
• Employee gym, subsidized lunch program, and discounts on a variety of products and services
• 401k
• Paid time off (PTO) and company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree