Account Manager - Large Group in South Carolina

Delta Dental of Missouri • Columbia, SC

1d • Hybrid

About The Position

We're looking for an experienced Account Manager - Large Group in South Carolina to cultivate client and broker relationships, lead renewals and implementations, and provide strategic benefits expertise. Join a team that values service, accountability, and trusted partnerships while making a real impact for employers across South Carolina.

The primary responsibility of the Account Manager is to foster relationships with existing clients and brokers to ensure profitability and retention in the 50 + market. This role is also responsible for expanding relationships with existing clients and brokers to increase revenue through specific efforts to add vision and other related benefits. The Account Manager’s role has duality: serving as a trusted advisor to clients and brokers through an expertise on industry trends and best practices to ensure the optimal client experience while ensuring Delta Dental of South Carolina achieves its profitability and retention as well as the addition of complementary lines of business, such as vision.

The Account Manager is also responsible for managing the new group implementation and renewal processes.

Requirements

• Minimum of 7 years of experience in the health benefits arena, preferably in account management
• College degree or relevant work experience
• Current South Carolina health insurance license
• Strong understanding of finance, underwriting and rating of group insurance products
• Understanding of dental terminology and procedures preferred
• Advanced problem-solving and decision-making abilities
• Exceptional verbal and written communication skills
• Proven subscription to the company’s core values of integrity, adaptability, service-focused, accountability, curiosity, and community.

Responsibilities

• Fosters relationships with existing clients and brokers in the 50+ market to ensure optimal client experiences and client retention.
• Expands relationships with brokers and existing clients to increase revenue opportunities.
• Manage new group implementation process in collaboration with other departments to ensure a positive client experience.
• Serves as trusted advisor to the sales team, clients and brokers on industry trends and best practices.
• Manages the renewal process for the assigned book of business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree