Account Manager Intern

HC3 • Irondale, AL

25d • Hybrid

About The Position

The Account Manager Intern role gives practical support to HC3’s Account Management team while helping the intern build real-world skills in client operations, business systems, job coordination, documentation, and problem solving.

Requirements

• Able to follow instructions and work under supervision
• Strong attention to detail and willingness to learn
• Organized and able to complete assignments on time
• Comfortable working in business systems and maintaining accurate information
• Self-directed while able to collaborate with a team
• Able to follow company policies, processes, and procedures

Nice To Haves

• College students pursuing degrees in business, communications, marketing, operations, or related disciplines.

Responsibilities

• Jira support: Review tickets, clean up information, follow up on missing details, and flag items needing AM attention.
• NetSuite updates: Complete routine account, contact, project, and job updates.
• Job management: Monitor job status, organize next steps, and route questions appropriately.
• Document management: Maintain Account Management resources and archive outdated materials.
• Special projects: Support data cleanup, reporting, research, process documentation, and departmental initiatives.
• After demonstrating accuracy and process knowledge, assist with proof reviews, inventory management, basic ticket troubleshooting, root cause analysis, and special mailings.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed