Intern - Account Manager

C.H. RobinsonGrand Rapids, MI

About The Position

This role is available Summer 2027. Build Your Career with C.H. Robinson. Are you ready to make an impact while gaining hands-on experience in supply chain management and customer strategy? As an Account Management Intern at C.H. Robinson, you'll work alongside experienced professionals to help solve complex supply chain challenges for some of the world's leading companies. You'll gain exposure to customer relationship management, transportation operations, data analytics, and business strategy while contributing to meaningful work that supports our customers' success. This is more than an internship. It's an opportunity to build foundational business skills, learn from industry experts, and explore future career opportunities within one of the world's leading logistics companies. Inspired by our builder culture, you'll collaborate with teams that are focused on innovation, continuous improvement, and delivering exceptional customer outcomes.

Requirements

  • Currently pursuing a bachelor's degree in Business, Supply Chain Management, Logistics, Sales, Marketing, Economics, Communications, or a related field
  • Expected graduation date between December 2027 and May 2028
  • Ability to work in a fast-paced, team-oriented environment
  • Interest in customer relationship management, business strategy, and supply chain management

Nice To Haves

  • Strong communication and organizational skills
  • Analytical mindset with the ability to solve problems and think critically
  • Curiosity, adaptability, initiative, and resilience
  • Experience through student organizations, leadership roles, internships, part-time work, athletics, or volunteer activities
  • Ability to manage multiple priorities and deadlines while maintaining attention to detail

Responsibilities

  • Support customer-facing teams in managing day-to-day account activities
  • Help analyze supply chain performance, pricing, and operational data
  • Assist with shipment execution and identify opportunities to improve service and efficiency
  • Participate in customer meetings, business reviews, and strategic discussions
  • Collaborate with cross-functional teams including operations, pricing, sales, and capacity management
  • Leverage technology and data insights to solve business challenges and improve outcomes
  • Contribute to process improvement initiatives that enhance customer experience and operational performance
  • Build relationships across the organization while developing a deeper understanding of the transportation and logistics industry
  • Develop your customer service and relationship management skills
  • Learn how supply chains operate and the role logistics plays in the global economy
  • Strengthen your analytical and problem-solving abilities through real business challenges
  • Gain experience using data, technology, and AI-enabled tools to support decision-making
  • Build confidence presenting ideas and communicating with stakeholders
  • Receive mentorship, coaching, and professional development support
  • Explore future career paths within C.H. Robinson's commercial organization

Benefits

  • Three medical plans which include Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid observed holidays
  • 2 paid floating holidays for U.S. hourly employees
  • Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
  • Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Career development opportunities
  • Networking opportunities
  • Team-building opportunities
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