Account Manager - Infectious Disease Diagnostics - AZ/NM
About The Position
Abbott Rapid and Molecular Diagnostics (RMDx) – Infectious Disease (ID) is seeking a highly motivated, technically proficient Key Account Manager with strong business acumen and selling skills to oversee and grow our presence in AZ and NM. This is more than a sales position, it is a chance to make a real impact in healthcare by delivering cutting edge diagnostic solutions where they matter most. This role is ideal for professionals with a solid background in clinical diagnostics and a deep understanding of hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings. As a Key Account Manager, you will be instrumental in accelerating growth, expanding market share, and driving revenue across key accounts. You will be at the forefront of innovation, helping healthcare providers make faster, smarter decisions that improve patient outcomes. Leveraging your technical expertise and consultative selling skills, you’ll influence purchasing decisions and deliver tailored diagnostic solutions. You will serve as the primary contact for account management, focused on improving profitability, increasing customer loyalty, and securing contract renewals and new business. You will be responsible for an annual target and goal achievement within the following product lines: ID NOW™ PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW™ COVID-19/Flu A&B Combo, DETERMINE HIV-1/2™, BinaxNOW™ Streptococcus pneumoniae & Legionella, BinaxNOW® Malaria, Clearview™ hCG, Clearview™ PBP2a SA.
Requirements
- Bachelor’s degree
- 4+ years proven success in medical sales, ideally within the diagnostics space
- Deep understanding of laboratory and point-of-care settings, health system operations, and health economics
- Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel)
Nice To Haves
- Bachelor’s degree in business, health care, or life science
- Experience working with distribution partners
- Strong financial acumen and ability to analyze healthcare market data
- Demonstrated individual contributor experience including problem solving, complex selling, planning and execution.
- Excellent interpersonal skills and documented success in team selling environment with the ability to effectively communicate at multiple levels of the organization
- Experience with complex contracting and negotiation
Responsibilities
- Serve as a trusted advisor to customers by building strong relationships, understanding business objectives, and delivering strategic guidance that drives loyalty and long-term growth.
- Develop and execute account strategies to protect and grow existing business, expand product adoption, optimize reagent utilization, and achieve annual revenue goals.
- Conduct regular business reviews, proactively identify opportunities and risks, and resolve customer challenges to enhance satisfaction, retention, and profitability.
- Partner cross-functionally with Sales, Marketing, Finance, Technical Service, Contracting, Pricing, and Distribution teams to deliver a seamless customer experience and secure renewals.
- Manage the sales pipeline and account performance using CRM and analytics tools (SFDC, Power BI, Microsoft Platform), leveraging data-driven insights to influence purchasing decisions and forecast growth opportunities.
- Lead contract negotiations, pricing discussions, proposals, bids, and customer implementations while ensuring effective follow-through and ongoing account success.
- Support and develop distributor partners through training, sales planning, technical expertise, and market intelligence to maximize territory performance and strengthen Abbott’s market position.
Benefits
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
