Account Manager - Industrial accounts

Wallenius Wilhelmsen • Savannah, GA

7d • Onsite

About The Position

Wallenius Wilhelmsen is seeking a dynamic, growth-oriented Account Manager to manage and elevate a portfolio of strategic accounts. In this role, you won’t just manage relationships—you will act as a trusted advisor, helping customers optimize their supply chains, unlock multi-business unit value, and achieve critical sustainability targets through our innovative services. You will be responsible for owning customer relationships and driving revenue growth, acting either independently for regional or smaller customers or as part of a broader account team. Growth is achieved through pipeline development, proactive business generation, and high-stakes contract negotiations. The Account Manager works in close orchestration with specialized product teams to ensure seamless solution delivery, maximize customer satisfaction, and continuously expand the business scope. This is not a remote role and does require in office presence.

Requirements

• Bachelor’s degree in Business, Supply Chain Management, Engineering, or equivalent experience
• 5–10 years of successful experience in B2B sales or complex supply chain management
• Extensive experience navigating high-stakes B2B negotiations, global tendering, and complex contracting
• A forward-leaning mindset with a deep understanding of global supply chains, risk analysis, and market-shaping trends
• Highly organized with the ability to interpret complex data for accurate forecasting, performance monitoring, and KPI management
• Proven ability to self-start, assemble, and inspire cross-functional, multicultural virtual teams across different geographies to deliver integrated customer solutions
• Ability to thrive in ambiguity and can adapt quickly to a changing global environment while balancing local nuances

Responsibilities

• Drive profitability, cash flow, and pipeline growth across your assigned portfolio.
• Partner with customers to align their outbound supply chains with eco-friendly initiatives, actively driving the adoption of our green services.
• Lead and participate in bids, RFQs, and commercial negotiations, orchestrating internal stakeholders to deliver winning value propositions.
• Build multi-level, deep-trust relationships within the customer’s organization—from operational to strategic—positioning Wallenius Wilhelmsen as their definitive "go-to" logistics provider.
• Partner with the Customer Success Organization to monitor business performance, drive high customer satisfaction (CSAT), ensure accurate forecasting, and act on structured KPI data.
• Establish robust governance frameworks for your accounts while ensuring strict compliance with GDPR, competition law, sanctions, and anti-corruption policies.

Benefits

• Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
• Secure your financial future with an industry-leading company-matching 401(k) plan
• Company paid life insurance, short-term and long-term disability
• Explore career development with access to on-the-job training
• Access to exclusive discounts on attractions, automotive, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level