Account Manager, Immunology - Long Beach, CA

Galderma•Boston, MA

19h

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large and organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio and requires advanced clinical, operational, and financial commercial selling skills. The territory is Long Beach, California, and includes Santa Monica to Seal Beach. The Account Manager develops expertise in brand and segment strategies, promotes prescription products in a competitive market, and executes integrated commercial selling strategies. The role leads cross-functional account planning for key accounts, collaborates with stakeholders, uses analytics and customer insights to anticipate needs, manages relationships with Key Opinion Leaders, and serves as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau. Field activities must comply with applicable company and regulatory standards. This position requires regular travel and work in varied professional settings, including customer sites, healthcare settings, conferences, and company locations. The work may involve extended periods of driving, standing, walking, presenting, and transporting materials. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The target base salary range is $120,000–$165,000 per year, with eligibility to participate in a commission plan subject to its terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits subject to eligibility and applicable plan terms. The role does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in Business or a related field.
At least five years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take strong ownership of a book of business and be results-oriented.
Strong problem-solving and decision-making skills.
Disciplined self-starter who is comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including ability to work in ambiguous or unstructured situations.
Resilience, persistence, and willingness to take risks.
Creativity, innovation, resourcefulness, and a solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales reporting software.
Ability to travel regularly and perform work in varied professional environments; duties may include extended driving, standing, walking, presenting, and transporting materials.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead cross-functional account plans to increase portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives to align market and patient access with field reimbursement functions, drive demand, and support business unit goals.
Coordinate with internal and external stakeholders and use business analytics and customer insights to anticipate customer needs and develop solutions.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic partnerships.
Serve as the primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.