Account Manager, Immunology - Asheville, NC

Galderma•Boston, NC

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers within assigned customer segments. These segments include, but are not limited to, dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy, promotes and generates demand for prescription products in a competitive market, and executes integrated commercial selling strategies. The role leads cross-functional account planning, builds strategic customer partnerships, manages relationships with area Key Opinion Leaders, and serves as the primary contact for assigned commercial speaker bureau contacts. Field activities must follow applicable company and regulatory standards. The position requires regular travel and work in varied professional environments, including customer sites, healthcare settings, conferences, and company locations. Position is commensurate with experience.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take ownership of a book of business and be results-oriented.
Strong problem-solving and decision-making skills.
Disciplined self-starter comfortable with autonomy.
Ability to demonstrate strategic thinking and a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguous or unstructured situations.
Resilient, persistent, and willing to take risks.
Creative, innovative, resourceful, and solution-oriented.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with Microsoft Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and perform work in a variety of professional environments; responsibilities may include extended periods of driving, standing, walking, and presenting, and transporting materials.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insight.
Lead development of cross-functional account plans to drive portfolio penetration, retention, and growth in key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.