Account Manager, Immunology - Asheville, NC

Galderma•Boston, MA

18h

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio and requires advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy, promotes prescription products in a competitive market, and executes integrated commercial selling strategies. The role leads cross-functional account planning to increase portfolio penetration, retention, and growth; uses market insight, analytics, and customer understanding to anticipate needs and develop solutions; oversees relationships with Key Opinion Leaders; and serves as the primary contact for assigned commercial speaker bureau contacts. The position also plans and executes field-based activities in accordance with company and regulatory standards. The role requires regular travel and work across professional environments such as customer sites, healthcare settings, conferences, and company locations. It may involve extended driving, standing, walking, and presenting, as well as transporting materials needed for customer interactions. The position is commensurate with experience.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement, and to take ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined self-starter who is comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt selling techniques and style to varied audiences.
Learning agility and adaptability, including the ability to work in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Must be eligible to work in the United States; the role does not offer work authorization sponsorship.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, providing expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including new product launches.
Execute integrated commercial selling strategies using an understanding of contracting and access platforms and market and industry insight.
Lead cross-functional account plan development to drive portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives to align market and patient access with field reimbursement functions, drive demand, and support business unit goals.
Collaborate with internal and external stakeholders and use business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.