Account Manager II
Federal Express Corporation•Memphis, TN
•Onsite
About The Position
As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.
Requirements
- Bachelor's degree/equivalent (Equivalency reflected under minimum experience)
- Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.
- Excellent Communication Skills
- Product Knowledge
- Solution Building
- Time Management
- Organization
- Self-Motivation
- Adaptability
- Problem Solving
- Business Acumen
- History of Relationship Building & Maintaining Strong Client Relationships
- Data Analysis & Predictive Analytics for Retention
- Experience Leveraging Technology
- Drive to Monitor Account Health & Mitigate Risks
- Ensuring Customer Satisfaction
- Data Visualization for Success Metrics
Nice To Haves
- Candidates must live within a 50-mile radius of Memphis, TN or surrounding cities within the territory.
- Quantifiable and measurable sales achievements
- Territory management experience
- Experience with Customer Business Reviews (CBRs)
- Building and maintaining C-level relationships
- Developing strategic account plans
Responsibilities
- Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
- Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
- Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
- Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
- Performs other duties as assigned
Benefits
- Relocation may be available based on business need.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
