Account Manager II - CRM/CAS

Medtronic • Brampton, ON

15d • $83,254 - $104,067

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. Responsible for reporting complaints and Adverse Drug Reactions (ADR) Foster a strategic approach to drive consistent growth. Be laser focused to exceed AOP, each quarter, while diligently managing expenses. Bold and accurate forecasting is key! Effectively managing/optimizing consignment inventory is critical. The position requires a true entrepreneurial, ‘hunter’ skillset. With Manager, coordinate the schedules of local Clinical Specialists (where applicable) to optimize procedural case coverage/patient programming and other required tasks. Successful completion of required (and ongoing) product and sales related training curriculum. Compliance with completing Medtronic functional training and education modules. Manage hospital, SSO and GPO contracts (Pre-tender, Tender, Implementation). Building a robust Capital Funnel and associated Sales Plan is essential. Optimize increasing technical scope that often crosses OU lines Clearly articulate strategic objectives to navigate and deliver value to Provincial healthcare systems. Establish education programs related to the company's products and/or services. Drive share within the defined market and territory Ability to support account clinical support demands as required. Implement and execute launch plans for defined portfolio Develop relationships and maintain continuity within the defined market Liase with marketing and engage key clinical stakeholders and administrators in a broader “value” story regarding the related product offering associated with the position.

Requirements

• High School Diploma (or equivalent) AND 6+ years experience
• OR Associate’s Degree AND 4+ years experience
• OR Bachelor’s Degree AND 2+ years experience
• Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
• This position requires travel within Ontario approximately 30% of the time to visit client sites, attend meetings, and support business development activities.
• A valid driver’s license and willingness to travel regularly are essential.

Responsibilities

• Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
• Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
• Promotes and establishes education of the company's products and/or services.
• Conducts market research including customers and competitors activities.
• Implements market development plans/strategies and changes as needed.
• Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Foster a strategic approach to drive consistent growth.
• Be laser focused to exceed AOP, each quarter, while diligently managing expenses.
• Bold and accurate forecasting is key!
• Effectively managing/optimizing consignment inventory is critical.
• The position requires a true entrepreneurial, ‘hunter’ skillset.
• With Manager, coordinate the schedules of local Clinical Specialists (where applicable) to optimize procedural case coverage/patient programming and other required tasks.
• Successful completion of required (and ongoing) product and sales related training curriculum.
• Compliance with completing Medtronic functional training and education modules.
• Manage hospital, SSO and GPO contracts (Pre-tender, Tender, Implementation).
• Building a robust Capital Funnel and associated Sales Plan is essential.
• Optimize increasing technical scope that often crosses OU lines
• Clearly articulate strategic objectives to navigate and deliver value to Provincial healthcare systems.
• Establish education programs related to the company's products and/or services.
• Drive share within the defined market and territory
• Ability to support account clinical support demands as required.
• Implement and execute launch plans for defined portfolio
• Develop relationships and maintain continuity within the defined market
• Liase with marketing and engage key clinical stakeholders and administrators in a broader “value” story regarding the related product offering associated with the position.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees