Manufacturing - Account Manager I

Gleason•Loves Park, IL

2d•$50,000 - $70,000•Onsite

About The Position

Gleason Corporation is a leader in gear technology with over 2,200 employees and 13 manufacturing facilities worldwide. Their product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment, and automation systems. Gleason products are utilized in various industries such as e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine, and many others. Working at Gleason offers the opportunity to connect with meaningful work, apply expertise, and develop future skills, leading to a career defined by the employee and supported by Gleason. The company is seeking individuals who are energized by challenges, adaptable, growth-minded, and invested in customer and colleague success.

Requirements

High School graduate or equivalent.
Competent in Word & Excel with swift accurate keyboarding skills required.
Understands how to use Company intranet including navigating the Quality Environmental and CIT systems.
Must be able to look up a MSDS and understand SAP/Docuware
Practice and follow the GBP and be knowledgeable in ISO 9001 & 14001.
Employee is required to learn, understand and practice Lean Manufacturing principles within our facility.

Nice To Haves

Manufacturing and/or customer service experience preferred.

Responsibilities

Analyze customer part prints/data & create specifications for the proper cutting tools to produce the part, often with assistance from co-workers.
Identify situations which may require special pricing considerations or marketing opportunities and notify/ask supervisor for direction.
Answer customer questions, handle special requests and resolve complaints promptly, in a pleasant manner, with assistance from others.
Recommend materials & coatings to customers for specific applications and be able to explain the reasons for the recommendation, with frequent assistance from others.