Account Manager I (Onsite)

Weedmaps • Irvine, CA

10h • $70,304 - $84,000 • Onsite

About The Position

The Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) heading off & minimizing churn, and 3) drive billing collection efforts.

Requirements

• BS / BA Degree or equivalent experience
• Minimum 1 year of experience in Ad Tech sales or account management; client/customer facing role
• Proven track record of hitting goals and revenue targets
• Data-oriented, analytical sales approach
• Customer-centric and an eager relationship builder, with the ability to share feedback with customers to drive positive long-term relationship momentum (and not always just to appease in the moment)
• Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively
• Comfort with and ability to operate at an accelerated, iterative pace in a dynamic environment
• Strong planning and organizational skills with a clear attention to detail and process oriented

Nice To Haves

• Experience in the cannabis industry
• Salesforce and Tableau experience

Responsibilities

• Manage a book of business to meet and exceed revenue & retention goals.
• Provide insights & recommendations to clients on how to grow their business with Weedmaps marketing solutions, based on the client & market data.
• Collaborate with assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility.
• Increase the client’s proficiency & usage of the Weedmaps platform through training.
• Conduct regular business reviews, sales presentations, product demonstrations.
• Act as the steward of the client data hygiene by updating & maintaining the CRM (or any other designated locations) on calls, meetings, contact info, current license, and up to date on billing payments.
• Communicate billing updates proactively to drive collection efforts as necessary.
• Relay feedback from clients to improve our products and process to increase client success.

Benefits

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree