Account Manager I

Horizon Blue Cross Blue Shield of New Jersey•Newark, NJ

1d•$55,300 - $72,555•Hybrid

About The Position

This position is accountable for the conservation of existing accounts and selling additional product lines where appropriate for the Individual market.

Requirements

High School Diploma/GED required
Requires a minimum of two (2) years of professional sales or contract negotiation experience, preferably in the health insurance industry, with a documented track record of success.
Must be proficient and possess advanced skills in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint)
Should be knowledgeable in the use of intranet and internet applications.
Requires knowledge of Group Health products lines.
Requires knowledge of rating and policy renewal practices.
Negotiation
Verbal and written communication
Public speaking and presentation
Interpersonal Relationship-building

Nice To Haves

Bachelor degree preferred or relevant experience in lieu of degree
Prefer a New Jersey State Health/Life License.
Under specific circumstances, candidates may be considered provided they obtain their NJ State Health/Life license within 3 months in role.
Prefers knowledge of Horizon BCBSNJ products, underwriting policies, enrollment, billing, and claims processing procedures.

Responsibilities

Manages contract renewals and ensures services are provided that will maximize the potential for account retention and initial member enrollment
Majority of account management and sales are via phone call and emails.
Ensures proper installation of new accounts as well as changes to existing accounts.
Plans and negotiates terms and conditions of contracts with existing accounts.
Sells additional lines of business to existing clients.
Compares and evaluates various products to make appropriate recommendations based on client needs assessment.
Modifies existing contracts that require term changes that may be outside of predetermined guidelines or standards.
Develops and conducts workshops for clients/groups relative to enrollment, claim procedures, and health industry regulations.
Ensures that all accounts are promptly informed of relevant legislative and regulatory issues and their associated impact.
Performs other duties as assigned by management.