Account Manager - Growth Vertical - Travel

Vertical Insure•Minneapolis, MN

6d•$75,000 - $90,000

About The Position

The Account Manager - Growth Vertical is central to scaling Vertical Insure’s account management team. Our partners’ success drives our success, and this role ensures partners in our Travel Insurance vertical realize the full value of embedded insurance — deepening adoption, strengthening relationships, and unlocking new growth pathways. If you are energized by building trusted relationships, driving measurable revenue growth, and helping partners win, this role offers meaningful impact and long-term growth.

Requirements

5+ years of experience in account management, customer success, or B2B sales, preferably in SaaS, fintech, or insurtech.
Proven success retaining and growing customer or partner accounts with revenue responsibility.
Experience meeting or exceeding NRR, expansion, or retention-focused targets.
Strong analytical thinking, with the ability to translate data into account strategy.
Excellent communication and presentation skills, with the ability to build trust with stakeholders at all levels.
Highly organized, with strong project and stakeholder management capabilities.
Collaborative, proactive, and results-driven, with a strong sense of ownership.
Comfortable operating in a fast-paced, evolving environment.
Proficiency with HubSpot or similar CRM platforms.

Nice To Haves

Familiarity with vertical SaaS, embedded finance, or insurance-related products.
Experience in or exposure to the travel insurance space.
Experience working cross-functionally with product, technical, or operations teams.

Responsibilities

Serve as the primary relationship owner for an assigned portfolio of partner accounts within the Travel Insurance vertical.
Build and maintain deep, trusted relationships with key stakeholders within partner organizations.
Act as the internal and external champion for each partner, proactively representing their needs across the business.
Lead and facilitate quarterly and annual business reviews with partner stakeholders.
Develop and execute account plans focused on expansion, utilization, and overall revenue performance.
Identify and operationalize expansion opportunities using data-driven insights, partner feedback, and market dynamics.
Drive initiatives that maximize net revenue retention and expansion ARR across your portfolio.
Identify, lead, and close upsell and expansion opportunities within existing accounts, including new products, additional platforms, and optimization.
Collaborate with Revenue Operations to forecast expansion pipeline and track progress toward growth targets.
Collaborate with internal teams to ensure alignment around partner goals, strategic initiatives, and execution priorities.
Coordinate partner-driven product, operational, or integration needs with internal stakeholders.
Advocate for partner insights and opportunities that advance our product and distribution roadmap.
Use analytics and reporting to track account health, product adoption, and revenue opportunities.
Maintain accurate account records, expansion pipeline data, and HubSpot hygiene.
Provide leadership with forecasts and actionable recommendations.
Contribute to scalable frameworks and best practices for managing and growing accounts.