Account Growth Manager

01 Vitalant•Spokane, SD

23h•Hybrid

About The Position

Vitalant is currently seeking a full-time Account Growth Manager to support our Donor Recruitment team. This teammate is responsible for achieving assigned annual and monthly blood drive booking targets by managing existing accounts, pursuing leads and determined the viability of new blood drive opportunities. The Account Growth Manager will collaborate closely with Donor Recruitment, Planning & Scheduling, and operational leadership to ensure productive blood drives are secured and successfully executed to meet established collection goals.

Requirements

Bachelor’s degree or equivalent combination of education and experience required
Valid in-state driver’s license required
Three years of related experience required

Nice To Haves

CRM experience preferred
Demonstrated successful sales skills

Responsibilities

Secure and schedule productive blood drives that meet predetermined booking goals
Manage outreach to existing, warm, and cold accounts to develop new donor resources
Engage and motivate blood drive coordinators to ensure successful execution
Reactivate lapsed accounts by effectively communicating blood drive benefits
Maintain accurate account information and track all outreach activity in designated systems
Collaborate with Planning & Scheduling to optimize the blood drive production calendar
Support booking efforts during critical periods and high-need seasons
Identify regions requiring additional booking support and provide targeted account strategies
Ensure smooth internal and external handoff from scheduled blood drive to execution
Build and maintain strong internal and external relationships
Follow established sales and recruitment processes while ensuring compliance with internal SOPs and external regulations