Manager, Account Growth & Expansion

Fello

1d • Remote

About The Position

This role involves leading and coaching a team of Account Managers focused on expansion revenue within Fello's existing Mega and Large real estate accounts. The ideal candidate will have a deep understanding of the real estate industry and a proven ability to drive revenue growth through strategic account management and expansion opportunities. The role requires a hands-on coaching approach, strong pipeline management skills, and the ability to collaborate cross-functionally to ensure account success and expansion.

Requirements

• Extensive experience leading teams that sell into real estate teams, brokerages, or a closely related vertical
• A demonstrated track record managing relationships with top Mega and Large real estate teams
• Experience leading an Account Management, Customer Success, or expansion-focused sales team, with success driving $50K+ TCV expansion outcomes
• A hands-on coaching style — you're in the accounts with your team, helping them spot and close opportunities, not just reviewing numbers after the fact
• Strong pipeline and account management discipline, with experience instilling that rigor in others
• Deep familiarity with the real estate industry — the players, the business models, and what drives a top team to expand a vendor relationship
• Excellent communication and executive presence, with the credibility to build trust with senior leaders at Fello's largest accounts

Nice To Haves

• Know the real estate industry cold — how Mega and Large teams operate, who the players are, and what actually drives their decisions to expand a partnership.
• Led Account Management or expansion-focused teams before, and know how to turn account relationships into growing revenue: identifying whitespace, timing the ask, and closing $50K+ TCV expansion opportunities.
• Comfortable getting into the details of a top account's business, and just as comfortable in a deal review pushing your team to think bigger about what's possible with their book.

Responsibilities

• Lead and coach a team of Account Managers responsible for expansion revenue across Fello's existing accounts
• Build and reinforce a repeatable approach to identifying whitespace and expansion opportunities within top Mega and Large real estate teams
• Run regular pipeline and account reviews, coaching reps on account strategy, timing, and how to position expansion offers
• Coach 1:1 and in the field — joining key account calls, reviewing expansion strategy, and sharpening negotiation and relationship-management skills
• Partner with sales leadership on expansion quota structure, compensation design, and territory/account assignment
• Own team performance against expansion revenue targets, with clear visibility into pipeline health and attainment
• Develop playbooks and enablement that help the team consistently close $50K+ TCV expansion deals
• Collaborate cross-functionally with Customer Success, Product, and Marketing to align on account health, product adoption, and expansion timing
• Serve as an escalation point and relationship resource for the team's most strategic Mega and Large team accounts

Benefits

• Competitive Compensation: Attractive salary and benefits package.
• Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
• Professional Growth: Opportunities for career advancement and professional development.
• Health & Wellness: Comprehensive health, dental, and vision insurance plans.
• Paid Time Off: Generous PTO and paid holidays to recharge and relax.
• Collaborative Culture: A supportive team environment that values innovation and collaboration.
• Equity Options: Opportunity to own a part of Fello and share in our success.
• Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed