Account Manager - Flour

Savage•Raleigh, NC

1d•Hybrid

About The Position

Bartlett is a diverse agribusiness specializing in grain acquisition, storage, transportation, processing and merchandising. We’re a leading exporter of grain to Mexico and supply flour to a wide range of popular brands. As a Savage company, we’re proud to be recognized as a Military Friendly Employer and a Top Company for Women to Work in Transportation. We welcome Military Veterans and Reservists to join our team and build a rewarding career with us.

Requirements

Bachelor’s Degree in Food Science, Baking Science, Business Administration, or a related field; or equivalent combination of training and experience
5 years of relevant experience in technical sales or service within food industry
Excellent computer skills, including Excel, Word, and Outlook
Ability to adapt to changing demands and priorities
Strong analytical skills in the evaluation of situations, priorities and project demands
Ability to work well in a team environment promoting Company values

Nice To Haves

1-3 years of sales leadership experience preferred
Food manufacturing knowledge of processes and operations related to milling and baking industry is preferred
Agronomy knowledge a plus

Responsibilities

Support new business development including prospecting, product development, and sales execution
Assist with customer sales contract negotiation, performance, and risk management
Lead company sales and service to support bakery customers
Provide exceptional customer service experience with responsive and thorough communication. Field customer service inquiries responsively to ensure exceptional experience
Meet with customers on regular basis to ensure quality and service expectations
Build and foster genuine customer relationships to support longevity
Provide technical support to bakery managers to optimize product selection and performance
Communicate flour quality parameters as needed relative to specifications
Provide leadership weekly reports on business activities including opportunities and risks
Assist transportation team with planning, execution, and problem resolution
Assist accounting team with receivables as needed
Lead customer response team and follow-ups on performance deviations
Monitor and play an active role in ensuring compliance with food manufacturing and food product regulations
Effectively communicate sales and service objectives to all levels of the organization
Willingness to engage wheat growers on behalf of the sustainability team and ability to learn agronomic basics to assist with this task