Account Manager, Experiential Marketing

Brand MomentumMississauga, ON
Hybrid

About The Position

The Account Manager, reporting to the Senior Account Manager, is responsible for managing the execution of experiential marketing events. This role involves owning day-to-day client relationships, overseeing detailed budget and invoice management, delivering excellent program execution, and achieving client KPIs. The Account Manager will collaborate with cross-functional teams, including Finance, Vendor Management, Recruiting, and Creative, to ensure seamless program delivery and client satisfaction, while also mentoring junior team members and ensuring smooth operations at every stage.

Requirements

  • Post-secondary education, preferably in Marketing, Events, or Communications
  • 3+ years of experience in account management, preferably within experiential or integrated marketing
  • Proven track record of managing client relationships and delivering successful marketing programs
  • Experience in experiential marketing, production, and asset management
  • Experience managing critical path schedules and budgets
  • Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
  • Ability to travel, including occasional overnight travel
  • Excellent client management skills and strong ability to foster trusted and long-lasting relationships
  • Highly organized with strong attention to detail
  • Exceptional communication skills, listening, verbal and written
  • Ability to present results effectively to clients, including senior management
  • A commitment to flawless execution on each and every program, regardless of size and complexity
  • Capability to work effectively both independently and as part of a team

Responsibilities

  • Build and manage detailed workback and critical path schedules for sampling programs and retail grand openings
  • Manage the execution of the national experiential activations from inception to completion
  • Develop, monitor and manage project timelines, budgets, and deliverables to ensure they meet client expectations and KPIs
  • Own the program budget: oversee forecasting, monitor spend, track actuals, and manage vendor invoicing with 100% accuracy
  • Develop and maintain strong day-to-day relationships with client stakeholders
  • Lead a team of Account Coordinators and interns, providing direct guidance and professional development support
  • Manage inventory, vendor coordination, and asset logistics for all activations
  • Ensure timely client invoicing and budget reconciliation for all campaign components
  • Prepare and present regular financial and program performance reports, including tracking ROI, sampling volume, and budget usage
  • Lead client meetings and status calls, providing strategic insights and solutions to evolving needs
  • Collaborate with internal departments to support staffing, payroll coordination, finance approvals, and reporting
  • Support new program requests and contribute to program innovation and continuous improvement
  • Ensure all program activities comply with internal policies, timelines, and financial guidelines
  • Successfully close out programs with final budget reconciliation and campaign recap

Benefits

  • Accommodations for people with disabilities are available upon request.
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