Account Manager, Evaluation Services

NinjaTrader•Chicago, IL

7d•Hybrid

About The Position

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.

Requirements

5–8+ years of experience in account management, business development, or partnerships, preferably in fintech, trading, or SaaS
Proven track record of managing and growing international or multi-region strategic accounts
Experience working with global partners, cross-border agreements, or international market expansion
Strong understanding of trading platforms, futures markets, or evaluation services is a plus
Exceptional communication, negotiation, and relationship-building skills across cultures
Ability to operate effectively across time zones in a fast-paced, high-growth environment
Analytical mindset with experience using CRM tools and performance metrics
Willingness to travel internationally as needed

Responsibilities

Identify, onboard, and manage high-value international vendors and partners within the evaluation services ecosystem
Serve as the primary point of contact for executive-level stakeholders across global partner organizations
Develop and execute region-specific and global account plans aligned with NT Technologies’ international growth objectives
Drive global revenue growth through new partner acquisition in key international markets (EMEA, APAC, LATAM)
Expand existing accounts by identifying cross-border opportunities and multi-region deployments
Identify new international market opportunities, localization strategies, and scalable partnership models
Collaborate with marketing to develop regionally relevant, co-branded campaigns and global go-to-market strategies
Build and maintain strong relationships with key decision-makers across diverse geographic regions and cultures
Conduct regular global business reviews, including region-specific performance assessments
Ensure partner satisfaction while aligning international partners with NT Technologies’ strategic and operational goals
Travel as needed to support key global partnerships and industry events
Work closely with product, marketing, and API support teams to execute international partnership initiatives
Provide market-specific insights to inform product localization, enhancements, and service offerings
Coordinate internal resources to support partners across multiple regions and time zones
Monitor KPIs related to global partner performance, regional revenue contribution, and international customer acquisition
Maintain accurate and up-to-date billing records across international partners, ensuring compliance with invoicing and payment terms
Leverage data-driven insights to optimize global account strategies and regional performance