Account Manager, Emerging Accounts

EMARKETER•New York, NY

1d•$75,000 - $85,000•Hybrid

About The Position

EMARKETER is seeking an Account Manager, Emerging Accounts to join their Account Management team. This role focuses on ensuring customer success, retention, and growth within some of the largest accounts. The Account Manager will manage a client book composed of the world's largest brands and media players. This is a hybrid role based out of the New York City office with regular in-office expectations. Applicants must be authorized to work in the United States without visa sponsorship and be within commuting distance of the New York City office. Relocation assistance is not available.

Requirements

3-5+ years in full-cycle B2B account management for a subscription-based or SaaS product, with a proven track record in upselling, cross-selling, prospecting, and account expansion
Demonstrated success negotiating contracts and renewals with senior executives and C-level clients
Strong sales acumen with consistent quota attainment or overachievement
Experience building multi-thread relationships to drive growth and retention
Bachelor's degree required

Nice To Haves

Prior experience in digital marketing, media, or SaaS is highly preferred
Dedication to client success, with the ability to translate business needs into tailored solutions

Responsibilities

Manage day-to-day relationships within a portfolio of 30+ high-value clients, creating and executing tailored account growth strategies.
Consistently identify and close upsell and cross-sell opportunities by understanding client business needs, market challenges, and EMARKETER’s full product suite.
Proactively prospect within existing accounts to expand relationships into new departments, teams, and business units.
Build strong relationships with key stakeholders and navigate C-level discussions and negotiations to secure renewals and long-term contracts.
Maintain high levels of client engagement through regular touchpoints, business reviews, and solution-driven conversations.
Establish and clearly communicate the value proposition of EMARKETER, using data and insights to demonstrate ROI.
Collaborate with internal teams (product, marketing, customer success) to deliver value-driven solutions and optimize client outcomes.