User Account: Account Manager - East Coast

Döhler Groep • Chicago, IL

1d • Remote

About The Position

The Key Account Manager, Non-Alc Beverage East Coast maintains and expands relationships with mid to large customers. Assigned to multiple customers, the Key Account Manager is responsible for achieving Revenue, Margin, and assigned strategic account objectives. The Key Account Manager represents the entire range of company products and services to assigned customers. Leading the customer account planning cycle and ensuring customers' needs and expectations are met by the company. Develops unique ways to grow the business with customers and provide solutions to management in the face of challenges. This is a remote role with the ideal candidate residing east of the Mississippi.

Requirements

• College degree with a minimum of 5 years of experience in the food and beverage and/or ingredient industry
• Travel as required, estimated at 25% - 50%
• Preferred skills with a CRM system

Responsibilities

• Create, Maintain, and Grow customer relationships to ensure attainment of company goals.
• Work with Beverage Customers to add value and innovate their portfolios using Doehler Ingredients & Ingredient Systems.
• Use company CRM tools to ensure visibility on projects and customers internally.
• Execute the annual sales planning process and maintain customer forecasts.
• Develop and implement sales initiatives that successfully execute business unit initiatives.
• Support assigned customers in the best possible way by establishing professional relationship management with the respective decision-makers and influencers inside each customer.
• Proactively and continuously evaluate, coordinate, and validate customer requirements in order to enhance customer loyalty and increase customer value.
• Work closely with internal Cross-Functional team members to ensure alignment on company and customer goals.
• Implement the operative targets (e.g. portfolio business, new business, competitor share, new business fields) for the area of responsibility, taking long-term strategic corporate targets into account, creating account development plans for defined customers, executing against them and updating them regularly.
• Attain the sales, volume and profit targets as well as introduce suitable measures to counteract potential and actual deviations in consultation with sales leadership.
• Manage all customer opportunities and keep all cross functional team members on track to deliver all needed info and deliverables to meet customer expectations.
• Ensure that any customer requests are managed through the organization appropriately and responded to in a timely and accurate way.

Benefits

• Comprehensive Health Coverage – Medical, Dental, and Vision Plans to support you and your family
• Paid Parental Leave –Maternity and Paternity Leave so you can focus on what matters most
• 401(k) Retirement Plan with Employer Match – Plan for your future with company-supported retirement savings
• Paid Time Off – Enjoy a healthy work-life balance with PTO and 11 Paid Holidays
• Employee Engagement – Join our Engagement Team for fun events, volunteer opportunities, and ways to connect with colleagues across the company
• Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs
• Supportive Culture – Friendly and informal atmosphere, family-owned, flat hierarchies, open communication, and helpful colleagues
• Meaningful Impact – Be an integral part of our business success and help shape the future of nutrition
• Empowerment – Unleash your full potential with opportunities to grow, lead, and make a real difference

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level