Account Manager - Digital Marketing

Helium SEO • Cincinnati, OH

3d • Hybrid

About The Position

Helium SEO is hiring an experienced Account Manager to lead digital marketing campaigns for our valued clients in a Digital Strategy Consultant role. As a Digital Strategy Consultant, you will bring your professionalism, enthusiasm, curiosity, and top-notch communication abilities to foster strong B2B client relationships. Your mission will be to deliver exceptional customer service, manage projects effectively, and achieve outstanding results for your assigned accounts.

Requirements

• 3+ years of experience in digital marketing account management
• Experience working in an agency setting handling multiple clients across a variety of industries.
• Proven ability to develop and execute successful digital marketing strategies - SEM and SEO.
• Strong background in managing B2B and B2C client relationships and driving account success
• Exceptional organizational skills with a keen eye for detail
• Confident, engaging communication style
• Grace under pressure and the ability to effectively address client concerns
• Results-driven approach with a positive, high-energy attitude
• Ability to thrive in both autonomous and collaborative work environments
• Working knowledge of WordPress, basic HTML, and digital marketing platforms (e.g., Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)

Responsibilities

• Nurture and grow relationships with assigned client accounts to drive retention and expansion of books of business
• Serve as the primary point of contact for clients and provide strategic guidance on their digital marketing efforts
• Analyze and translate complex data into actionable insights for clients
• Proactively plan and execute client campaigns, leveraging internal and external resources for optimal performance
• Ensure an exceptional end-to-end client experience
• Prepare and present professional, detailed monthly reports and presentations
• Lead regular client meetings and status calls
• Collaborate closely with our SEO, SEM, & CRO engineering teams, facilitating direct communication when needed
• Identify and pursue opportunities for account growth and renewal

Benefits

• Competitive salary plus a book of business bonus percentage on top
• Comprehensive benefits package (up to 90% coverage for health, dental, vision, life)
• Simple IRA with employer match
• Unlimited paid time off after 90 days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed