Account Manager - Credit- SeaFax

Alliant Insurance Services•Cumberland, ME

About The Position

This role serves as the primary point of contact for Services customers, overseeing both credit and collections functions. The Account Manager is responsible for delivering world-class service to customers regarding credit and accounts receivable management, managing customer accounts receivable ledgers, and assessing credit risk by gathering and analyzing business data to set credit limits. This position involves implementing and maintaining client credit policies, conducting outbound communication to past-due buyers, and communicating credit decisions and collection strategies to clients. The role also includes developing client contacts, influencing credit risk decisions, creating and presenting credit and collection reports, managing credit insurance policies, monitoring sales orders, and approving qualifying orders based on credit terms. Collaboration with internal teams (Sales, Collections, Credit Reporting) and clients is essential, as is adherence to agency management system data standards and company policies. The role also includes performing other duties as assigned and ensuring compliance with all applicable laws.

Requirements

Bachelor's Degree in Business
Three (3) or more years of related experience
A sense of ownership in resolving issues through critical thinking.
Excellent written and oral communication skills.
Ability to prioritize and plan activities efficiently.
Ability to adapt to a rapidly changing environment.
Proficient with Microsoft Office.
Proficient at working in cross-functional teams both internally and with our clients.
Good leadership, problem solving and time management skills.

Responsibilities

Deliver world-class service to customers related to credit and accounts receivable management.
Manage customer's accounts receivable ledger.
Gather and analyze business data from required sources to assess credit risk and set credit limits.
Implement and maintain client credit policies and procedures.
Conduct and document outbound communication to past due buyers.
Communicate credit decisions and collection strategies to client.
Develop client contacts and influence credit risk decisions and procedures.
Create and present external periodic credit and collection reports.
Manage credit insurance policies and other risk mitigation tools.
Monitor client sales orders and approve qualifying orders on credit terms.
Collaborate with Seafax’s Sales, Collections and Credit Reporting teams to deliver comprehensive service to our clients.
Comply with agency management system data standards and data integrity (enters and maintains complete and accurate information).
Performs other duties as assigned.
Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.