Account Manager, Commercial Insurance

BrokerLink•Calgary, AB

8d•Hybrid

About The Position

Being a part of BrokerLink means living values of integrity, respect, customer-driven mindset, excellence, and generosity, which drive diversity and inclusion efforts for a respectful and inclusive work environment. BrokerLink seeks individuals who provide high-level customer service and professionalism, and invests in their success and growth, valuing team members as their most important assets. With over 200 offices across Canada, the company offers countless opportunities for growth and flexible work arrangements. The role of Account Manager, Commercial Insurance involves supporting a group of Account Executives with all aspects of commercial insurance. This includes daily responsibilities and opportunities for additional tasks to build relationships and support career growth. The ideal candidate thrives in a collaborative, team-oriented environment, is customer-focused, detail-oriented, and eager to enhance their skills and commercial insurance knowledge. This is a hybrid position located in the Calgary, AB office.

Requirements

A valid AIC General insurance license Level 1 is mandatory
Prior experience as an Account Manager
Solid P&C Commercial insurance knowledge required
Strong customer focus and administration skills
Demonstrated ability to handle multiple priorities successfully
Strong analytical and organizational skills
Excellent verbal and written communication skills
Must be able to work as part of a team as well as independently in a competitive industry and be committed to superior customer service

Nice To Haves

AIC General insurance license Level 2 is an asset
Industry accreditation (CAIB, CIP) would be asset

Responsibilities

Provide customers with prompt service by providing advice, helping customers understand insurance, discussing customer concerns
Receive and process all incoming Commercial paperwork
Assist with quotes to customers, write new business, review existing coverage and updating customer file information
Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
Process endorsements, invoice, and follow up on payments
Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
Source and obtain additional information requested by the underwriter and complete applications

Benefits

Flexible work arrangements
Multiple benefits offered to support physical and mental wellbeing
Wellness account
Share plan & other savings
Incentive plan
Annual bonus: 5% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)
Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions
Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers
Countless opportunities to grow
An environment which values our most important assets, you, our team members
Diversity and inclusion efforts to ensure a respectful and inclusive work environment is present
Committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.
Committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength!