Account Manager/Collector

Rolfe & Lobello • Jacksonville, FL

30d • Onsite

About The Position

Our debt collection law firm specializes in delinquent business and personal loan accounts. As a debt collector, you will help client recover assets as quickly as possible. The ideal candidate will be excited about the opportunity to help both lenders and borrowers reach a mutually agreed upon payment plan to settle existing past due judgments. As a debt collection specialist you will work with debtors on a daily basis. We are looking for someone who is persistent in the face of obstacles.

Requirements

• Minimum 2 years experience collecting debt
• Intermediate skills using MS Office and database software
• Demonstrated skill in negotiating and resolving conflicts
• Ability to speak persuasively and listen critically
• Ability to multi-task and meet tight deadlines
• Prioritize multiple tasks to ensure the successful completion of each debt collection attempt
• High school or equivalent (Required)
• Customer service: 1 year (Required)

Nice To Haves

• Microsoft Excel: 1 year (Preferred)
• Ability to Commute: Jacksonville, FL (Preferred)

Responsibilities

• Manage multiple judgment accounts for debt collection efforts
• Locate and contact debtors about outstanding judgments
• Negotiate payment arrangements and assist borrowers with workout options
• Report address changes and maintain files regarding debtors for correct and current contact information
• Skip Trace for location and asset identification

Benefits

• Health, Dental and Vision Insurance
• Paid parking
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED