Account Manager – Buyer Specialist

mrge • Montreal West, QC

23d

About The Position

This role is responsible for managing a portfolio of managed buyers on the SourceKnowledge platform within mrge. The primary focus is on growing buyer investment, identifying upsell opportunities, promoting relevant traffic types, and ensuring accurate commercial and operational follow-ups. The Account Manager will collaborate closely with publisher-facing teams to connect demand and supply opportunities, monitor account evolution, and maintain detailed records in Salesforce. While prior knowledge of the SourceKnowledge platform is not required initially, developing strong platform expertise is expected over time. The role involves managing key demand-side relationships, providing feedback to internal stakeholders for improvements, and developing strategies to increase spend and quality on the platform and inventory.

Requirements

• 3+ years of experience in an account management, buyer-facing, or advertiser-facing role within digital or performance marketing.
• Ability to quickly learn and progressively master the Sourceknowledge platform.
• Comfortable using Salesforce to manage opportunities, account records, and pipeline visibility.
• Understanding of account growth, upselling, budget monitoring, and performance follow-up.
• Ability to spot tendencies, identify issues early, and escalate when needed.
• Clear and confident communication with both internal teams and external partners.
• Highly organized and detail-oriented, with strong follow-up and record-keeping discipline.

Nice To Haves

• Prior knowledge of the SourceKnowledge platform is not expected on day one.

Responsibilities

• Manage a portfolio of active managed buyers on the SourceKnowledge platform.
• Drive account growth by identifying upsell opportunities and increasing buyer investment in available solutions and traffic types.
• Respond to requests from Publisher Account Managers and promote relevant traffic opportunities to active buyers and vice versa.
• Track insertion orders where applicable and ensure all related records are complete and accurate.
• Maintain accurate and up-to-date account activity, opportunities, pipeline developments, and notes in Salesforce.
• Coordinate with cross-functional stakeholders to align buyer needs with available publisher opportunities.
• Build and maintain strong relationships with buyers and act as a reliable point of contact for ongoing account success.
• Enforce and promote quality standards among your accounts to ensure a smooth experience on demand and supply side.
• Hold monthly review calls with top clients to guide them through gaps and opportunities.
• Look for new clients and opportunities on the demand side to optimize and further grow our buyer client list.

Benefits

• A global champion for Commerce Advertising with the vibrant energy of a start-up
• A high-tech platform that’s fun to work with – for both employees and clients
• A multi-location based company with flat hierarchies, run by an international, multilingual team
• Opportunity to grow with mrge and its entities digidip, shopping24, Sourceknowledge and Yieldkit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed