Account Manager - Aerospace and Defense

Keysight Technologies, Inc.•Phoenix, AZ

16h•Onsite

About The Position

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Requirements

BS/MS in Computer Science/Electrical Engineering or equivalent education
5-10+ years of applicable Sales/Account Management experience
Experience managing customer relationships
Proven ability to develop deep strategic partnerships with customers
Strong understanding of electronics test and measurements
Must be a US Citizen and reside in Tucson, AZ (based on customer requirements)
Strong written & verbal communication skills
Sound business judgment with organization & negotiation skills
Effective presentation and problem-solving skills

Nice To Haves

Technical understanding to comprehend customer needs and Keysight solutions
RF/Microwave experience
Passion for continuous learning
Ability to develop strong relationships with customers and internal team members
Ability to quickly learn and grow in both technical and business skills

Responsibilities

Manage your own accounts and collaborate within a team.
Be the face of the company to customers and the voice of customers within the organization.
Manage a top tier prime government account as part of a sales team.
Champion products and custom solutions, unveiling them to existing and potential customers while keeping them informed about latest offerings.
Cultivate customer relationships and ensure their ongoing satisfaction.
Understand customer needs and translate them into Keysight solutions.
See the big picture in customer interactions, identify drivers, influencers and their motivations.
Work both as a team on joint assignments and drive opportunities with limited support.
Adopt a listen first, talk second mindset when interacting with customers.
Proactively work to understand customer needs and identify solutions to non-standard tasks/queries.
Grow funnel intake, manage opportunities, and complex issues requiring leadership and coordination with various organizations within the company.
Develop and build long-term relationships and loyalty with customers.