Account Manager/Admin
About The Position
We are seeking a motivated and client-focused Account Manager to support day-to-day account coordination and client service needs. This role is responsible for managing existing client relationships, processing orders, and ensuring smooth communication between clients, sales, and creative teams. This is a relationship-driven position focused on account service, retention, and execution—not cold calling or cold sales. The ideal candidate will have a strong communication style, a positive attitude on phone and email, and the ability to keep clients engaged and satisfied through consistent follow-ups and support.
Requirements
- Strong communication and interpersonal skills (phone and email friendly)
- Highly organized with strong attention to detail
- Ability to manage multiple accounts and deadlines simultaneously
- Comfortable working in a fast-paced, team-oriented environment
- Problem-solving mindset with strong follow-through
- Basic computer skills (email, CRM systems, Microsoft Office or similar tools)
Nice To Haves
- Customer service or account coordination experience preferred
- Experience in marketing, advertising, or print media
- Familiarity with creative or design workflows
- Understanding of branding or marketing concepts
- Experience working with small businesses or local clients
Responsibilities
- Serve as the primary point of contact for assigned client accounts
- Process client orders accurately and efficiently
- Conduct regular client check-ins to maintain satisfaction and engagement
- Support sales team with seamless handoff of new accounts
- Coordinate with design/creative teams to communicate client requests and revisions
- Track project timelines and ensure deliverables are completed on schedule
- Maintain organized client records and update CRM systems
- Assist with upselling additional services when appropriate
- Help resolve client issues and ensure a positive service experience
- Support retention and long-term client relationships
Benefits
- Monthly bonus opportunities based on performance
- Growth exposure across sales, marketing, and client services
- Community-focused marketing environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
