ACCOUNT MANAGEMENT SUPERVISOR - SES - 73006608
About The Position
This is an Account Management Supervisor - Revenue Administrator II - SES position in the General Tax Administration Program's, Account Management Process. The incumbent creates and maintains reports and presentations using a variety of software products, meets operational objectives by prioritizing and allocating workloads, managing vacancies, identifying and analyzing workflow, performing costs/benefits analysis, and implementing process improvements. The incumbent also manages by establishing expectations, monitoring performance, providing feedback, and fostering open communication.
Requirements
- Currently employed with the Florida Department of Revenue.
- One year of experience performing registration functions in the System for Unified Taxation (SUNTAX).
- One year of experience performing rate transfers in the System for Unified Taxation (SUNTAX).
- One year of experience as a team lead or manager.
- Experience performing quality assurance reviews of forms processed in the Account Management Process.
Responsibilities
- Creates and maintains reports and presentations using a variety of software products.
- Meets operational objectives by prioritizing and allocating workloads.
- Manages vacancies.
- Identifies and analyzes workflow.
- Performs costs/benefits analysis.
- Implements process improvements.
- Manages by establishing expectations, monitoring performance, providing feedback, and fostering open communication.
Benefits
- career training
- tuition waivers
- paid vacations
- insurance
- retirement programs
- health insurance
- life insurance
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
