ACCOUNT MANAGEMENT SUPERVISOR - SES - 73006608 1
About The Position
The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. This is an Account Management Supervisor - Revenue Administrator II - SES position in the General Tax Administration Program's, Account Management Process. The incumbent creates and maintains reports and presentations using a variety of software products, meets operational objectives by prioritizing and allocating workloads, managing vacancies, identifying and analyzing workflow, performing costs/benefits analysis, and implementing process improvements. The incumbent also manages by establishing expectations, monitoring performance, providing feedback, and fostering open communication.
Requirements
- Currently employed with the Florida Department of Revenue.
- One year of experience performing registration functions in the System for Unified Taxation (SUNTAX).
- One year of experience as a team lead or manager.
- Experience performing quality assurance reviews of forms processed in the Account Management Process.
Responsibilities
- Creates and maintains reports and presentations using a variety of software products.
- Meets operational objectives by prioritizing and allocating workloads.
- Manages vacancies.
- Identifies and analyzes workflow.
- Performs costs/benefits analysis.
- Implements process improvements.
- Manages by establishing expectations, monitoring performance, providing feedback, and fostering open communication.
Benefits
- career training
- tuition waivers
- paid vacations
- insurance
- retirement programs
- health insurance
- life insurance
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
