Account Executive, MidMarket Expansion
About The Position
RingCentral is seeking a Mid-Market Expansion Account Manager to proactively manage a list of premier existing customers acquired through direct & channel partners. The role involves cultivating and saturating business within these accounts, uncovering and capitalizing on upsell opportunities, and providing a high level of customer service. The Account Manager will leverage B2B solution selling skills to grow their book of business and add to the thousands of businesses already using RingCentral for their communication needs. This is an opportunity to be part of a company building the future of AI-powered business communications.
Requirements
- 3-5 years of B2B sales experience, preferably in the technology sector.
- Demonstrated sales record of meeting and exceeding sales quotas.
- Success in maintaining existing customer base, cultivating new business, and upselling services/products.
- Ability to explore and make recommendations to customers based on customer needs.
- Excellent customer service orientation, face-to-face and on the phone to support remote users.
- Strong initiative and creativity applied through technology.
- Vibrant and energetic attitude, willingness to perform and get things done.
Nice To Haves
- Experience working in the channel is a plus.
Responsibilities
- Manage a list of RingCentral’s premier existing customers acquired through direct & channel partners.
- Cultivate and saturate business within these accounts.
- Uncover and capitalize on upsell opportunities.
- Provide a high level of customer service.
- Leverage B2B solution selling skills to grow book of business.
- Become the resident expert on RingCentral services including Mobile, Office, and Contact Center.
- Sell hosted VoIP platform, call management services, and IP hardware.
- Develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes.
- Discover new ways to sell RingCentral services and drive new business initiatives to small and mid-market business markets.
- Align with channel partners to leverage their customer relationships to maximize revenue growth and minimize churn.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Debt refinancing assistance
- Employee perks and discounts program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
