Senior Expansion Account Executive

Shopmonkey•San Francisco, CA

3d•$130,000 - $150,000•Hybrid

About The Position

As Senior Expansion Account Executive, you have the opportunity to serve, help, and guide auto repair shop owners in digitally transforming their businesses with Shopmonkey. In this position, you will help lead Shopmonkey’s customer expansion initiatives. You are responsible for building relationships with customers and driving adoption and engagement with key value-add products and features including the marketing suite. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.

Requirements

2+ years of closing sales experience, with a track record of top performance.
Ability to understand Shopmonkey's technology platform and build meaningful relationships with customers of varying technical savvy.
Aptitude to operate in a highly ambiguous and fast-paced environment.
A demonstrated passion for the startup community and new technology businesses.
Thirst for personal growth, team player mentality, and willingness to teach and learn.
Have a clear, professional, friendly and informative communication style
Have a deep sense of empathy and experience in a customer-facing roles
Adapt quickly to changing priorities and evolving customer needs

Nice To Haves

As a nice plus, truly appreciate cars and/or are familiar with the automotive industry

Responsibilities

Grow new revenue by building relationships with high-potential prospective users
Build and maintain a pipeline of high-quality opportunities
Define and execute new sales strategies to effectively showcase the impact Shopmonkey can make in customer’s lives
Communicate accurate and realistic forecast information to the management team by ensuring our CRM is being utilized and managed effectively
Learn tried and true SaaS sales strategies
Learn all about the Shopmonkey full product suite, our customer's journey, and the automotive industry
Empathize with customers, understand their needs and challenges from their POV, recommend and take action on areas where we can help
Identify areas of the software that our customers are engaging in, drive deeper adoption, up-sell and cross-sell additional products and services
Communicate thoughtful, customized solutions that help customers move forward and grow their business

Benefits

Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
Short term and long term disability
Employee assistance program
Reimbursement for a personal health and wellness membership
Generous parental leave
401(k) available upon hire
11 paid holidays
Flexible time off - take the time off you need!
Matching donations for approved charitable organizations
Group volunteer efforts
Company stock options