About The Position

Excelsior University, an accredited, not-for-profit university, is seeking an Account Executive for its Center for Executive and Professional Education (CEPE). This role is responsible for business-to-business consultative sales and key account management, focusing on creating and implementing account strategies, developing senior-level contacts, generating new accounts in a virtual/remote environment, and driving the sales process from lead to contract signature. The position requires outstanding relationship-building and consultative selling skills, an entrepreneurial mindset, and creative problem-solving abilities. Depending on location, this position may require working from a home office, with specific expectations for onsite work for Albany and St. Petersburg/Tampa staff. Travel, including regional and national, may be required.

Requirements

  • 5+ years of Sales experience, preferably in talent and leadership development consulting and B2B sales.
  • A passion for helping leaders excel and improving business outcomes.
  • Business development, account leadership, and large sale closing skills are essential.
  • Capability and experience in working with senior executives from major corporations.
  • Demonstrable success leveraging consultative sales methods and practices.
  • Knowledge and experience in working with a variety of industries, or ability to quickly assimilate information about diverse industries and business models.
  • Proven track record of sales in professional services industry.
  • Proficiency in Word, Excel, PPT.
  • Demonstrated capability in leveraging social media (e.g., LinkedIn) to make connections and generate leads
  • Understanding and experience with account management and new business development
  • Closing skills in line with a high-level sales process in professional services
  • Ability and desire to work with multiple, diverse stakeholders across complex organizations and different populations and recognize opportunities for growth.
  • Strong project management experience and the ability to prioritize and manage multiple tasks and priorities effectively.
  • Demonstrate creativity, enthusiasm, and openness to innovation.
  • Ability to master a wide body of knowledge and information.
  • Interpersonal, oral, written communication, and presentation building and delivery skills.
  • Organizational, analytical, decision making, and problem-solving skills.
  • Ability to excel working fully remote or hybrid in a professional, private, and quiet workspace managing multiple priorities and meeting deadlines and goals.
  • Ability to review/prepare accurate detailed documents.
  • Self-disciplined with proven ability to work independently and with initiative to successfully achieve goals and objectives.
  • Ability to travel. Conference attendance, partner/student engagements, and off-site meetings will be required.
  • Occasional weekend/evening hours and overnight travel.
  • A valid U.S. driver’s license.
  • Bachelor’s degree from a regionally accredited institution required.
  • At least 5 years of work experience in a related role, such as sales, business development and account management, marketing, admissions, or recruiting required.

Nice To Haves

  • Knowledge and relationships within Human Resources, Learning and Development, and Organizational Development fields preferred.
  • Ability to use Salesforce CRM preferred.
  • Learning and development industry experience preferred.
  • Experience working in Higher Education or other learning-related field with adult learners a plus, as is additional professional work experience.

Responsibilities

  • In conjunction with the Senior Director for C4L, set aggressive yet achievable sales targets, and a detailed annual sales plan aimed at achieving these targets
  • Prospects, acquires, and retains high value client engagements
  • Able to use performance consulting skills to diagnose client needs and propose educational solutions with business impact
  • Leads key accounts to achieve and maintain required level of client satisfaction, revenue, profitability and margins
  • Forecasts sales pipeline and manages time and activities to address pipeline fluctuations
  • Utilizes value-based pricing to establish the Center for Leadership as a high value, differentiated brand
  • Convert marketing qualified leads into sales opportunities.
  • Inform the development of campaigns to reach target markets in efficient and effective ways.
  • Leverages partnerships, faculty, and external relationships to be sources of leads and additions to the Excelsior University learning community
  • Leverage social media (e.g., LinkedIn) to make connections and generate leads
  • Deliver on revenue, margin, and client satisfaction metrics, adjusting processes and policies as needed based on market demand and goal achievement
  • Leverage digital tools; Salesforce, ZoomInfo, etc. as needed to support growth
  • Support a community of practice with talent/learning and business leaders through targeted outreach and events
  • Develop relationships across the university to align C4L initiatives with institutional priorities and academic offerings.
  • Collaborate with other CEPE, C4L, and SPA team members to ensure best use of resources and best practices.
  • Ensure consistency with Excelsior’s brand to ensure delivery of a consistent, branded, and accurate message.
  • Other duties as assigned.

Benefits

  • Excelsior University is an accredited, not-for-profit university
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