Founding Account Executive
About The Position
Bernard is a company that aims to fix the broken layer of American infrastructure in appliance repair, where half of all repair visits fail on the first trip due to incorrect parts or diagnoses. Bernard's AI solution addresses this by answering calls, running diagnostics, predicting the right parts against live inventory, and equipping technicians with a game plan before they even leave. This improves first-visit fix rates from 50% to 80%. The company is currently live with enterprise customers, experiencing rapid growth, and is building the operating system for field service from its NYC office. Every employee at Bernard has a direct impact on the product, customers, and the company's overall trajectory.
Requirements
- Proven track record of consistently hitting sales quotas.
- Experience closing deals end-to-end, not just performing demos or booking meetings.
- Ability to sell to business owners who may have no prior software purchasing experience, creating champions for the product.
- Demonstrated experience in self-sourcing pipeline, including territory management, building referral networks, and generating opportunities.
- 5-8 years of closing experience in SaaS, technology, or high-consideration B2B sales.
- Ability to pick up the phone first and send emails second, prioritizing real conversations for deal-making.
Nice To Haves
- Experience selling into field service, trades, or small business owner markets.
- Experience selling at a startup or early-stage company, including building a sales playbook.
- Territory or field sales experience in addition to inside sales.
- Comfort with AI products and the ability to demo technology to non-technical buyers without using excessive jargon.
Responsibilities
- Close new business and achieve revenue targets.
- Manage full-cycle deals from initial contact to signed contract, including discovery, demo, proposal, negotiation, and closing.
- Self-source a significant portion of pipeline through prospecting, working referral networks, and building relationships at industry events.
- Work qualified leads from the company's Go-To-Market (GTM) infrastructure.
- Develop and execute deal strategies, understanding key decision-makers, objections, timelines, and requirements for closing.
- Provide market feedback to the CEO and product team regarding buyer needs, competitor activities, and product development opportunities.
Benefits
- Commission tied directly to signed Annual Recurring Revenue (ARR).
- Direct access and work relationship with the CEO.
- Opportunity to shape the trajectory of the business as the founding sales hire.
- Fast-paced startup environment.
- Direct feedback and high expectations from colleagues.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
