Account Executive

Crawford & Company•Los Angeles, CA
•$77,220 - $141,195

About The Position

Maintain and helps grow market share by providing excellent customer service and account management to clients. Manages assigned accounts by analyzing, directing and coordinating the service needs of these clients, including those related to claim handling loss data, and cost containment, and assists with billing and collections. Negotiates and facilities the successful renewal of account service contracts, assuring team collaboration in accordance with customer needs and expectations. Increase market share by selling additional service to existing clients. Provides account management to large programs with visibility and growth retention.

Requirements

  • Excellent customer service and account management skills.
  • Ability to analyze, direct, and coordinate client service needs.
  • Proficiency in handling claim handling loss data and cost containment.
  • Skills in assisting with billing and collections.
  • Negotiation skills for contract renewals.
  • Team collaboration skills.
  • Sales skills to increase market share by selling additional services to existing clients.
  • Experience in account management for large programs with a focus on visibility, growth, and retention.

Responsibilities

  • Maintain and helps grow market share by providing excellent customer service and account management to clients.
  • Manages assigned accounts by analyzing, directing and coordinating the service needs of these clients, including those related to claim handling loss data, and cost containment, and assists with billing and collections.
  • Negotiates and facilities the successful renewal of account service contracts, assuring team collaboration in accordance with customer needs and expectations.
  • Increase market share by selling additional service to existing clients.
  • Provides account management to large programs with visibility and growth retention.

Benefits

  • Competitive base pay
  • Bonus/Incentive Pay and other Performance-Based Rewards
  • Medical, Dental and Vision Plans
  • Prescription Drugs
  • HSA, HRA, and FSA Accounts
  • Paid Holidays, Vacation and Sick Leave
  • 401(k) Retirement Plan
  • Tuition Assistance
  • Paid Parental Leave
  • Supplemental Health Benefits
  • Enhanced Mental Health Support
  • Virtual Physical Therapy
  • Caregiving Services
  • Life Assistance Program
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.
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