Account Executive, Commercial New Logo

Temporal Technologies•Atlanta, GA
•Remote

About The Position

Temporal is seeking a motivated Commercial Account Executive to join its growing Commercial Sales team. Temporal is a remote-first company looking for people who share its values, challenge standard thinking, and want to influence the company’s future. The role is a primary point of contact for commercial customers, using technical, sales, and account-management skills to grow platform usage and uncover new customer use cases. The Account Executive owns a broad book of business and works to activate new-logo accounts, support customer success, and identify opportunities for expansion and ARR growth. The role involves building customer relationships, developing pipeline, meeting quota, and collaborating with internal teams to serve commercial customers and prospects.

Requirements

  • At least 3 years of experience in Sales, Customer Success, Account Management, or Sales/Business Development.
  • A background and passion for advocating on behalf of customers.
  • Aptitude and curiosity to learn technical concepts, including databases and the company’s technology.
  • Ability to work autonomously, take full ownership of a customer portfolio, and make decisions that drive effective customer outcomes.
  • An entrepreneurial mindset and willingness to depart from established procedures or build new processes and practices.
  • Team-oriented approach and passion for collaboration.
  • Prior experience with tools such as Salesforce, Slack, Outreach, Gong, or Common Room.

Nice To Haves

  • Prior exposure to database, cloud, and infrastructure technology.

Responsibilities

  • Activate and implement new-logo accounts and get them running on the platform.
  • Identify activation and expansion opportunities within the customer base.
  • Be responsible for the success of a broad book of business.
  • Create and grow relationships with customer champions.
  • Drive consistent activity, pipeline development, and quota attainment.
  • Partner with Product Marketing to deliver appropriate messaging and content to commercial Temporal Cloud customers.
  • Design and execute programs to identify, design, and productionize new use cases with customers.
  • Identify ideal customer profile accounts and pursue suitable opportunities to drive ARR growth.
  • Work closely with the Start Up Program and Self Sign Up teams to support suitable new-logo prospects.
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