Account Executive

Gallagher•Eden Prairie, MN

1d•Hybrid

About The Position

Join Gallagher, the parent company of NIS, as an Account Executive and be part of a team that helps businesses grow, communities thrive, and people prosper. In this role, you’ll work closely with clients to deliver tailored insurance solutions, effective risk management strategies, and wellbeing initiatives. You’ll be at the forefront of shaping a future defined by excellence, rooted in Gallagher’s legacy of trust and integrity. You’ll be the go-to person for Full Benefits Consulting (FBC) clients, ensuring they receive top-notch service. You’ll lead strategic planning, annual reviews, and renewals, while staying ahead of industry trends to present innovative solutions. Collaborating with the data analytics team, you’ll provide insights that drive results. You’ll also help clients navigate compliance, support open enrollment meetings, and implement benefit administration systems. Your work will directly contribute to reducing risks and enhancing organizational wellbeing. In coordination with the Benefits Consultant, provide face to face and virtual customer service to our FBC client Provide customer service to all lines of business for FBC groups Perform annual Best Practices calls for life and LTD Assist Inside Service Rep (ISR) on escalated member claim issues Field policy related questions from group/employees. If needed, follow up with carrier/Consultant/Zywave/AP compliance to answer Renewal Group Set-Up – Assist FBC ISR as needed to obtain plan documents, rate info and other items needed to set up group in system Lead strategic planning, annual review, and renewal process Be in tune with the benefits marketplace and identify real solutions versus fly-by-night ideas and vendors Proactively present these ideas and solutions to the client, implement and track results/ROI on an ongoing basis Work with data analytics team to provide data-driven analysis, Springbuk reporting

Requirements

A bachelor’s degree or equivalent experience in group insurance
At least five years of experience in customer service, insurance, or HR, with three years focused on group medical insurance plans
A valid driver’s license and the ability to travel 30 - 50% of the time, including overnight stays
Strong organizational skills and the ability to explain complex insurance concepts in simple terms
Proficiency in software applications like word processing, spreadsheets, and database management
A detail-oriented mindset and the ability to juggle multiple tasks in a fast-paced environment
A commitment to teamwork and a passion for helping clients succeed

Responsibilities

Provide customer service to all lines of business for FBC groups
Perform annual Best Practices calls for life and LTD
Assist Inside Service Rep (ISR) on escalated member claim issues
Field policy related questions from group/employees. If needed, follow up with carrier/Consultant/Zywave/AP compliance to answer
Renewal Group Set-Up – Assist FBC ISR as needed to obtain plan documents, rate info and other items needed to set up group in system
Lead strategic planning, annual review, and renewal process
Be in tune with the benefits marketplace and identify real solutions versus fly-by-night ideas and vendors
Proactively present these ideas and solutions to the client, implement and track results/ROI on an ongoing basis
Work with data analytics team to provide data-driven analysis, Springbuk reporting

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program