Account Executive - Healthcare Accounts

Corporate Interiors•Tredyffrin Township, PA

About The Position

The Account Executive – Healthcare Accounts qualifies and prioritizes potential new major corporate accounts, analyzes strategies for penetrating those accounts, and builds long-term customer relationships. This experienced sales professional works as part of a team, communicates clearly and respectfully, supports company goals, and meets or exceeds sales quotas. The role is responsible for business development, sales volume, revenue growth, and profitability, and has latitude to make independent decisions concerning effective project execution. The position develops new and existing accounts by identifying prospects, demonstrating products and services, recommending solutions, preparing proposals, and managing orders through delivery and installation. It also supports customers after sales or contract signings and coordinates with sales, support, project management, design, and operations personnel to meet client needs.

Requirements

High school diploma.
5–10 years of sales or sales account management experience with measurable success.
Knowledge of the product portfolio and how it integrates into the design and construction process.
High proficiency in Microsoft Word, Excel, MS Outlook, and Hedberg.
Strong oral, presentation, written, and interpersonal skills.
Ability to work well as part of a team.

Nice To Haves

BA/BS in a related field.
Related industry experience.

Responsibilities

Identify and connect with prospective and regular customers, architects, general contractors, and real estate professionals; demonstrate products, explain features, present services, and close orders.
Build detailed account plans to win new accounts and develop long-term relationships with new and existing customers.
Recommend integrated solutions based on customer needs and answer questions about products, pricing, availability, uses, and credit terms.
Provide customers with product samples and catalogs.
Prepare drawings, estimates, and bids to meet customer requirements.
Identify prospective customers through business directories, existing-client leads, organizations and clubs, trade shows, networking events, and conferences.
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Participate in promotional activities such as telemarketing, direct mail, and follow-ups, and set up frequent users on the e-commerce retail site.
Attend industry events and develop a network of referral partners.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Supervise and monitor order status.
Obtain credit information and review CI, terms, and conditions.
Review customer purchase orders and purchasing policies to address payment obstacles and obtain deposits.
Prepare orders and instructions for manufacturers and review details with support staff.
Perform administrative duties, including preparing sales budgets and reports, maintaining detailed CRM information and forecasts, keeping sales records, and filing expense reports.
Prepare delivery and installation instructions involving appropriate CI personnel.
Follow up on post-installation details and audits.
Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
Assist with projects under the close supervision of the Project Manager and Designer.
Develop strong, broad customer relationships and an atmosphere of trust.
Work with the sales team, sales support, and other operational associates to ensure client needs are met.