Account Executive

Capitol Services•Charlotte, NC
•Remote

About The Position

Capitol Services is currently seeking an Account Executive to join our growing team! Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees. Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer. About the role: You will be responsible for promoting the sale of our services and establishing and maintaining long-term business relationships with new and existing clients in our Mid-Atlantic market. This is a 100% remote and full-time field sales position that requires residency in Charlotte, North Carolina.

Requirements

  • Bachelor’s degree and/or 4+ years of industry-relevant sales experience. Alternatively, you have experience as a transactional attorney or corporate paralegal within a large law firm or a Fortune 1000 corporate legal department.
  • Knowledge of CRM systems, such as Salesforce.
  • Comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.
  • Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments.
  • Strong attention to detail and exhibit a reasonable sense of urgency.
  • Excellent verbal and written communication skills.
  • Communicate in both a professional and friendly manner with clients, coworkers, correspondents, and others.
  • Consistently demonstrate a positive customer service attitude, including dealing patiently with problems or complaints while remaining courteous when faced with difficult or angry people.
  • Eager to use new tools and learn new processes and technologies.
  • Can adapt to changing priorities while working in a fast-paced and high-stress environment.
  • Strong problem-solving skills to address any challenges that may arise.
  • Ability to retain and implement instruction and training.
  • Open to learn and navigate our current processes and systems.
  • Not afraid to ask questions.
  • Able to work in both a team and independent setting.
  • Able to work well with others while getting the job done.
  • Able to work during our regular business hours remotely in Charlotte, North Carolina.
  • Punctual individual and able to follow an assigned work schedule.
  • Able to maintain client confidentiality at all times.
  • Successful in an entrepreneurial environment.
  • Valid driver’s license and good standing driving record.
  • Able to work a flexible schedule and travel within your assigned territory up to 50% of the time.

Responsibilities

  • Grow sales through communication with existing and prospective clients
  • Communicate with clients and prospective clients to understand, anticipate, and meet their needs
  • Schedule client and prospective client meetings and develop action plans for follow-up
  • Identify and resolve client concerns to ensure client retention and growth
  • Expand market awareness of the company’s services and industry experience
  • Maintain records of client communications and contact information
  • Respond to requests for proposals and information
  • Attend and participate in trade shows, conferences, and other marketing events
  • Communicate client and prospective client information with employees, including management, as appropriate
  • Research market data and maintain knowledge of competitor products and pricing
  • Submit sales status reports as required to management, including activity, closings, follow-up, and adherence to goals

Benefits

  • Base Salary: $68,500 per year, with an initial assigned account base that brings the total minimum compensation to $115,000 for the first year
  • Commission: Uncapped commission structure, with an On-Target Earnings (OTE) of $115,000 to $250,000+ for the first year
  • 100% remote position with company provided equipment and cell phone coverage
  • 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
  • 3 medical plans to choose from, including a 100% employer-paid option for the employee
  • 100% employer-paid dental and vision benefits for the employee
  • 401(k) with scheduled employer contribution
  • Employer-paid employee assistance program, as well as life and long-term disability insurance
  • Learning development opportunities
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