Account Executive | ESPA International, The Americas

THG

3h•$83,000 - $87,000•Remote

About The Position

As the Account Executive, Spa & Wellness, your primary responsibility is to drive profitable growth across ESPA’s professional spa business across the Americas. You will manage and develop an assigned portfolio of luxury hotel, resort, destination spa, and wellness partners while identifying and converting strategically aligned new business. You must be able to travel across the region approximately 40% to 50% of the time to support account development, new business acquisition, and brand activation. Your role will involve cross-functional collaboration with spa partners, internal departments, and global teams to drive commercial growth and ensure client success. Acting as a trusted commercial partner to Spa Directors, General Managers, and corporate wellness leaders, you will combine strong relationship management, commercial acumen, and a working knowledge of spa operations to maximize account performance, strengthen brand presence, and support long-term client retention.

Requirements

2 to 5 years of relevant experience in professional skincare, luxury spa, wellness, hospitality, or prestige beauty.
Proven experience managing and growing commercial accounts and developing new business.
Strong understanding of professional skincare, spa treatments, retail environments, and revenue drivers.
Demonstrated ability to analyze account performance and translate insight into commercial action plans.
Strong presentation, negotiation, and relationship management skills.
Excellent written and verbal communication skills with the ability to influence at all levels.
Ability to work independently and manage a geographically dispersed territory.
Advanced computer literacy, including proficiency in Microsoft Office Suite, CRM systems, and reporting tools, with an understanding and practical use of artificial intelligence systems to support sales planning and account analysis.
Flexibility to adapt to a fast-paced environment and ability to travel frequently.
Fluency in English required; Spanish or Portuguese is a plus.
Valid driver’s license.

Nice To Haves

Esthetician or Massage Therapist license or certification is advantageous but not required.

Responsibilities

Manage and grow an assigned portfolio of ESPA professional spa accounts across the Americas.
Build strong, long-term relationships with Spa Directors, General Managers, Directors of Operations, Purchasing teams, and other key decision-makers.
Create annual account development plans for strategic partners that increase professional product usage, retail sales, treatment penetration, and overall account revenue.
Identify, prospect, and qualify new luxury spa, resort, hotel, and wellness opportunities within the territory.
Lead introductory meetings, brand presentations, product demonstrations, and commercial discussions with prospective partners.
Act as a consultative partner to spa leadership, helping accounts improve retail conversion, professional product consumption, and reorder frequency.
Partner closely with ESPA Training & Education to coordinate technical training, product launches, refresher sessions, and retail education.
Maintain accurate account information, pipeline activity, forecasts, and opportunities in the company CRM.
Represent ESPA at industry events, conferences, networking opportunities, and trade shows.