Account Executive

Adelphi Group•Birmingham, MI

3d•Hybrid

About The Position

MRM is part of the Omnicom Precision Marketing activation practice, which integrates CRM platform expertise, journey management, and first-party data capabilities with creative excellence and performance capabilities. This practice enables Omnicom to deliver intelligent activation across the full funnel with data-driven decisioning at scale to help clients move faster and deliver more connected customer experiences. MRM is a modern relationship marketing agency dedicated to building enduring brand relationships. MRM's specialized capabilities drive relationship lifetime value and span CRM, Customer Experience, and Commerce with data and martech at the core. MRM operates in a borderless, integrated way to enable greater collaboration, creativity, and true speed to market. As an Account Executive, you will be responsible for monitoring and guiding the execution of all work that is delivered from the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on-time and on-budget.

Requirements

University degree (ideally in marketing / business studies)
Ideally 1+ years of experience in agency environment in a client service role.
Proficient in Word, PowerPoint, and Excel
Ability to work under pressure, meet deadlines across multiple projects and display strong organizational skills
Ability to transfer knowledge from project-to-project
Well organized
Shows initiative and desire to learn
Handles assigned work requests in efficient, timely manner
Has strong client relationship experience
Can successfully complete projects without assistance
Understanding of KPIs and analytics
Highly developed interpersonal and communication skills
Use sound and logical judgment
Displays strong problem-solving skills
Strong client service orientation
Demonstrated strong attention to detail

Responsibilities

Manage the execution of multi-channel marketing and advertising communications programs that can include email, direct mail, digital, web, event, collateral and other marketing communications.
Write creative briefs/work orders for projects and run project/creative kick off meetings
Manage creative development of multiple projects with many versions
Assist Supervisor with strategy development
Assist in creating presentations, POV’s, test planning, etc.
Develop strong, trusting relationships with internal teams and clients
Ensure flawless execution of projects
Coordinate with print producer or project manager to develop schedules. Partner with print producer/project manager during the production phase of a project.
Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with Account Supervisor
Develop rapport and partnering relationship with key clients. Build the relationship by demonstrating genuine sense of responsibility for the success of the business
Manages project estimates to ensure projects stay on budget. Assist supervisors with accruals or budget reporting as needed.
Involved in program level strategy planning/development
Develop deeper understanding of the client’s business and the automotive environment by actively learning business, products and competitive environment. Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
Writes presentations, POV’s, test plans and recommendations for projects
Presents creative and ideas to clients
Assist Supervisor on putting together presentation decks
Understand fast past nature of business and positively respond to last minute client requests
Sufficient presence to be respected by clients and internally