Account Executive - Healthcare & Life Sciences

Outset•New York, NY

2d•$200,000 - $300,000

About The Position

Outset is hiring an Account Executive, Healthcare & Life Sciences, to lead growth with health plans, payer organizations, pharmaceutical, biotech, and other life sciences companies. This quota-carrying individual contributor reports to the VP of Sales and owns the full sales cycle across a named set of accounts, from prospecting and pipeline development through closing and account expansion. The role covers both new-logo sales and growth of existing customers. The primary buyers are Market Research and Insights & Analytics teams. The Account Executive will make Outset a standard for understanding patients, caregivers, healthcare professionals, health-plan members, and customers, landing within a brand, therapeutic area, or line of business and expanding across the organization. There is also opportunity to sell into UX Research, Product, CX, and Patient and Member Experience teams. The role partners closely with Marketing, Product, Security, Legal, Customer Success, and Research teams. It requires understanding how healthcare and life sciences organizations operate, manage patient, HCP, and member data, and make purchasing decisions. The position may involve travel up to 40% for customer meetings and industry events.

Requirements

At least 5 years of quota-carrying B2B SaaS sales experience and a strong track record of exceeding quota.
Demonstrated experience and expertise selling into and growing healthcare accounts, including ownership of commercial relationships and knowledge of how these customers buy.
Established network across Market Research and Insights & Analytics leadership at health firms.
Proven ability to run full-cycle enterprise sales, including prospecting, managing complex multi-stakeholder deals, and closing new business.
Track record of growing existing accounts through expansion and cross-sell across lines of business.
Working knowledge of healthcare and life sciences research, including HCP and patient research in pharma, member experience and plan ratings at insurers, and relevant privacy and compliance requirements such as HIPAA and adverse event reporting.
Exceptional communication, executive presence, and relationship-building skills.
Ability to operate independently in a fast-paced startup environment.
Willingness to travel up to 40% for customer meetings and industry events.

Nice To Haves

Relationships with UX Research, Product, or CX leaders.
Experience selling research, CX, analytics, or AI solutions into healthcare.

Responsibilities

Own the full sales cycle for a named set of healthcare and life sciences accounts, from prospecting to close.
Land new logos and grow existing customers across brands, therapeutic areas, and markets in life sciences, and across lines of business at health insurers, including Medicare Advantage, Medicaid, commercial, and individual.
Build trusted relationships with Market Research and Insights & Analytics leaders and expand into UX Research, Product, CX, and Patient and Member Experience teams.
Lead discovery and demos connecting Outset to healthcare research workflows, including HCP and patient research, patient journey mapping, concept and message testing, launch readiness, brand tracking, member research, plan selection and switching, retention, benefit design, enrollment marketing, and digital and experience research.
Build account plans mapping brands, therapeutic areas, lines of business, regions, buying centers, research budgets, and whitespace.
Navigate complex enterprise sales processes, including HIPAA, GDPR, PHI handling, adverse event reporting, HCP compliance, information security, and vendor risk reviews, in partnership with Security and Legal teams.
Maintain accurate forecasting and pipeline visibility in Salesforce.
Partner with Marketing and outbound teams to build targeted healthcare and life sciences programs, including events, content, and references.
Collaborate with Customer Success and Research teams to drive adoption and identify post-sale expansion opportunities.
Bring healthcare and life sciences market feedback to Product and GTM teams and become Outset’s go-to expert on the vertical.